Reporting to the IT Infrastructure Manager, the IT Infrastructure Specialist is responsible for the provision of technical support, deployment and design for our business critical IT Infrastructure. This is a key role in an IT Infrastructure Team that manages our on-premise private cloud and server estate and public cloud platforms.
Key accountabilities:
- Delivery of 2nd/3rd line operational support for IT services
- Technical resource and, where required, technical lead for projects and BAU activities ensuring delivery within agreed scope and timeframe
- Working with Incident Management Teams to restore service quickly and efficiently and, where required, Problem and Change Management Teams to complete any follow up actions
- Supporting Business Application and Change and Delivery Teams on a pipeline of maintenance and enhancement activities
- Supporting Service Delivery Managers with IT Infrastructure Changes by providing technical expertise at CAB Meetings and, where required, the technical resources to implement changes
- Working with IT Infrastructure Architects and 3rd party specialists on the design of new solutions
- Participate in a 1-in-4 (or greater) week long on-call rotation to ensure timely resolution of Priority 1 (P1) and Priority 2 (P2) incidents.
- Planning and executing changes in accordance with policies and processes
- Documenting procedures, processes and high and low level designs
- Researching current and emerging technologies
Skills and Experience:
- Managing a Windows Infrastructure, including Active Directory, DHCP, DNS (Essential)
- Managing an Azure public cloud environment (Desirable)
- Implementing IT security Best Practices (Essential)
- Managing a VMWare vSphere/ESX environment (Essential)
- Networking, including Layer 2/3 switching, firewalls and Wireless networks (Desirable)
- Scripting and automation, including Powershell and vbscript (Desirable)
Qualifications:
- Industry Accreditation (Microsoft, VMWare, Cisco, Juniper, etc…) or evidence of relevant work experience
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IT Infrastructure Specialist in London employer: Colt Data Centre Services
Join a forward-thinking organisation that prioritises employee well-being and professional growth. As a Travel Adviser, you'll benefit from a supportive work culture that values collaboration and innovation, with ample opportunities for career advancement in a dynamic environment. Our commitment to compliance and best practices ensures a rewarding experience for all employees, making us an excellent employer in the UK.
