Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead credit and collections for a dynamic European business across four key countries.
- Company: Join a forward-thinking company with a focus on innovation and collaboration.
- Benefits: Competitive salary, professional development, and opportunities for personal growth.
- Why this job: Make a real impact by improving cash flow and customer relationships.
- Qualifications: 5+ years in credit and collections with strong communication and negotiation skills.
- Other info: Autonomous role with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
The European Credit & Collections Manager is a new role created in the business as a result of a system and operational separation from the telecoms business of the Colt Group where services were previously covered under a service agreement. This provides an excellent opportunity for an experienced collections manager or specialist to oversee the set-up and implementation of credit and collections for the DCS business.
You will be responsible for leading the end‑to‑end credit and collections activities across the European region covering 4 key countries (EU, FR, DE, NL) and approximately 240 customer accounts. This is an autonomous role reporting to the Regional Head of Finance for Europe that is responsible for ensuring timely customer collections, compliance with our credit risk policies, actions to support the collection of bad and overdue debt and resolution of disputes.
Key accountabilities- Set up and implement the key credit and collection procedures for the European business in the new ERP system which conforms to Colt Group and DCS collection policies.
- Manage the cash collection and the account reconciliation of European customer debt accounts contacting customers and billing resolution teams involved in the debt resolution.
- Strong engagement and collaboration required with the key stakeholders such as Sales community, service managers, billing resolution teams, finance and legal functions.
- Establish and maintain credit limits, payment terms, and risk mitigation strategies.
- Support month‑end close activities, including AR reconciliations, bad debt provisions, and sharing of reporting with key business teams.
- Process improvement focused to identify and develop solutions.
- Maintain data quality in finance systems.
- Organize and lead review meetings with customers and internal stakeholders to discuss payment situations and update reporting to management.
- Compliance with the current process design and specifications, process excellence and data quality principles.
- Increase the synergies and identify efficiency opportunities to improve and shorten the cash collection cycle.
- Drives own personal development to gain the right skills and experience to be able to perform their job and growth.
- Broad Credit and Collection experience (5 years minimum) on complex and high value accounts across multiple entities where you have demonstrated success at reducing DSO and improving cash flow.
- Decision making and accountability.
- Good communication and negotiation skills with ability to build strong and successful working relationships across business functions.
- Excellent communication skills in English, with ability to speak either French or German fluently desirable but not essential.
- Experience of working with D365 desirable but not essential.
- Experience of implementing process and governance improvements in credit and collection procedures.
- Complex Customer account reconciliation skills.
- Good level of financial and business acumen.
- Ability to analyse and problem solve independently, prioritising work on key problem accounts.
Credit and Collections Manager employer: Colt Data Centre Services
Contact Detail:
Colt Data Centre Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit and Collections Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and collections space. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its credit policies. Be ready to discuss how your experience aligns with their needs, especially around cash collection and process improvements. Show them you’re the perfect fit for their new role!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email reiterating your interest in the position. It shows professionalism and keeps you on their radar.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Credit and Collections Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit and Collections Manager role. Highlight your experience in managing complex accounts and improving cash flow, as these are key for us. Use specific examples that showcase your skills in credit risk policies and collections.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with D365 or similar systems, and how you’ve successfully implemented process improvements in previous roles. We want to see your personality too!
Showcase Your Communication Skills: Since this role involves collaboration with various stakeholders, make sure to highlight your communication and negotiation skills. Share examples of how you've built strong relationships in past positions, as this will resonate with us at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Colt Data Centre Services
✨Know Your Numbers
Make sure you brush up on your financial metrics, especially those related to credit and collections. Be ready to discuss how you've successfully reduced DSO in previous roles and improved cash flow. Having specific examples at your fingertips will show that you know your stuff!
✨Showcase Your Communication Skills
Since this role involves engaging with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare to share examples of how you've built strong relationships across different business functions, as well as any negotiation successes you've had.
✨Demonstrate Process Improvement Mindset
Be prepared to talk about any process improvements you've implemented in past roles. Think of specific instances where you identified inefficiencies and how you tackled them. This will highlight your proactive approach and problem-solving skills.
✨Familiarise Yourself with the ERP System
If you have experience with D365 or similar ERP systems, make sure to mention it! If not, do a bit of research on how these systems work in credit and collections. Showing that you're tech-savvy and willing to learn can set you apart from other candidates.