Strategic Solutions & Market Expansions Lead - EMEA in London

Location: London

Employment Type: Full time

Location Type: Hybrid

Department: Executive Markets & Solutions

Founded in 2018, Causaly's AI platform for enterprise‐scale scientific research redefines the limits of human productivity. We give humans a powerful new way to find, visualize and interpret biomedical knowledge and automate critical research workflows, accelerating solutions for some of the greatest health challenges we face. We work with some of the world's largest biopharma companies and institutions on use cases spanning Drug Discovery, Safety and Competitive Intelligence.

About the role:

Causaly is hiring a Strategic Solutions & Market Expansion Lead to incubate and validate new growth opportunities at the intersection of product, go‐to‐market, and enterprise customers. This role focuses exclusively on new territory — new capabilities, solution lines, integrations, or market segments — where customer demand goes beyond what our product supports out of the box. The mandate is to turn ambiguous enterprise demand into scalable, repeatable solution plays, drive executive decision‐making, and then hand those plays into BAU teams once validated.

You will work directly with Causaly's executive leadership, as well as senior customer stakeholders, to shape strategic partnerships, solution strategy, and productization decisions. We are hiring two people into the same role, with different strengths (one more technical/solutions‐oriented, one more market/GTM‐oriented). Both roles report to the VP, Markets & Solutions and operate with significant autonomy.

Key responsibilities:

• Own strategic "new territory" decisions.
• Own intake and shaping of strategic enterprise opportunities that require new capabilities, integrations, packaging, or market positioning.
• Drive executive decisioning on whether to pursue, park, or decline opportunities, with clear rationale, options, and implications.
• Maintain a clear boundary between incubation work and BAU; ensure this team is only engaged where something new must be created.
• Translate enterprise demand into scalable solution paths.
• Lead high‐stakes discovery with senior customer stakeholders to define target state, success criteria, and constraints.
• Translate ambiguous asks into a solution concept and delivery path, including scope boundaries, sequencing, timelines, risks, dependencies, and mutual commitments.
• Shape expectations and commercial framing to ensure scalable commitments (what is standard, what is configurable, what requires investment, and what is out of scope).
• Build repeatable solution playbooks (incl. Private Data & integrations).
• Turn recurring demand into solution playbooks, including offering definition and packaging, qualification and fit criteria, scoping templates and success plans, delivery blueprints and enablement assets.
• Standardise complex offerings (e.g. Private Data and enterprise integrations) into productised motions with clear patterns, governance, and pilot‐to‐rollout pathways.
• Partner with Product, Engineering, and Data to define feasibility options and reference architectures, and surface clear productisation and investment recommendations.
• Validate plays through lighthouse execution.
• Co‐sponsor a small number of lighthouse opportunities with Sales to validate new solution plays.
• Orchestrate early cross‐functional work (pilot design, governance, decisioning) with the explicit goal of making the play transferable and repeatable, not owning delivery long‐term.
• Institutionalise and hand off into BAU.
• Drive clean handoff of validated plays into BAU (Sales, CS, Delivery, Product), including training, assets, decision trees, and ownership clarity.
• Maintain a structured feedback loop into Product on productisation candidates, investment needs, and learned constraints from enterprise demand.

What we're looking for:

• Experience operating at the intersection of enterprise customers, product strategy, and go‐to‐market; comfortable shaping ambiguous asks from senior enterprise customers into scalable solutions.
• Strong fit from one of the following backgrounds: Enterprise Solutions / Solutions Strategy roles in B2B SaaS, particularly in integration‐, data‐, or platform‐heavy products; Strategy consulting (Senior Engagement Manager / Project Leader level) with demonstrable experience "build/run" ownership and holding senior customer relationships.
• Experience turning complex, bespoke‐seeming enterprise demand into repeatable playbooks (qualification criteria, scoping frameworks, pilot design, and BAU handoff).
• Strong judgement in making and defending pursue/park/decline recommendations based on product direction, scalability, and business impact.
• Comfort driving executive decisioning (internally and on the customer side) across Product, Engineering, and GTM.

Nice to have:

• Background in enterprise SaaS, data platforms, or complex system integrations.
• Experience with AI strategy, data ingestion, or platform‐level capabilities.
• Exposure to market expansion, new segment GTM, or solution incubation.

Benefits UK:

• Competitive compensation package.
• Private medical insurance.
• Private dental insurance.
• Life insurance (4 x salary).
• Personal development budget.
• Individual wellbeing budget.
• 25 days holiday plus bank holidays.
• Your birthday off!
• Potential to have real impact and accelerated career growth as a member of an international team that's building a transformative AI product.

We are on a mission to accelerate scientific breakthroughs for ALL humankind, and we are proud to be an equal opportunity employer. We welcome applications from all backgrounds and fairly consider qualified candidates without regard to race, ethnic or national origin, gender, gender identity or expression, sexual orientation, disability, neurodiversity, genetics, age, religion or belief, marital/civil partnership status, domestic/family status, veteran status or any other difference.