Learning Support Manager (UK)
Learning Support Manager (UK)

Learning Support Manager (UK)

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead engaging workshops and support teachers in delivering impactful learning experiences.
  • Company: Join Cadmus, a global EdTech company transforming education for diverse student cohorts.
  • Benefits: Enjoy remote work flexibility, learning allowances, and a diverse, inclusive workplace.
  • Why this job: Make a real impact on education while working with passionate, mission-driven individuals.
  • Qualifications: Bachelor's degree and 5+ years in teaching or educational design required.
  • Other info: Apply online and connect with us through our social channels!

The predicted salary is between 36000 - 60000 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment.

Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

A Bold Plan for Global Impact: At Cadmus, we’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. That’s why we need a high-performing Learning Support Manager to join our team and support our teacher users.

Requirements

At Cadmus, we’re doing a lot of great work to create a profound impact on our world through the power of education. With Cadmus currently being used in 50+ countries, we’re looking for an experienced Learning Support Manager who is passionate about teaching and learning and will onboard, nurture and grow relationships with new and existing teachers. Reporting to the Head of Learning, our Learning Support Manager will:

  • Deliver high-quality, fun and impactful learning experiences across a variety of workshops, webinars and training sessions for all of our teacher users.
  • Win current and prospective teacher users over in individual and group meetings by building meaningful and value-driven relationships both in-person and online.
  • Design high-quality, scaffolded assessments to ensure our teacher users consistently deliver outstanding learning experiences to their students.
  • Deliver exceptional support experiences for our teacher and student users by handling inbound support requests.
  • Successfully manage multiple projects working end-to-end across our pilot and enterprise implementations.

Professional Skills

  • Educational Design: Passionate about creating and delivering engaging training sessions, workshops, and webinars tailored for educated professionals. Skilled in developing, delivering, and evaluating effective learning experiences grounded in pedagogical principles.
  • Relationship Building: Adept at winning over individuals in one-on-one and group settings, both in-person and online. Possesses strong interpersonal skills and a talent for establishing meaningful connections quickly.
  • Assessment Design: Skilled in crafting high-quality, scaffolded assessments that align with pedagogical best practices. Experienced in developing assessments that enhance the learning process and encourage skill development.
  • Support: Detail-oriented approach to solving problems. Proven ability to provide exceptional support and services to users, customers, teachers, and/or students.
  • Project Management: Demonstrated organisational expertise with a focus on prioritisation, discipline, and stakeholder management. Experienced in successfully managing projects from initiation to completion, both independently and collaboratively.

Professional Experience

  • You hold a bachelor’s degree from a leading university.
  • You have 5+ years of experience working as a teacher, trainer, tutor, learning designer, etc., developing, delivering and evaluating learning experiences.
  • You have experience providing support to users of a product.
  • You have demonstrated experience in managing complex projects, both independently and as part of a team.

Benefits

  • A remote-friendly, flexible working culture; this role is open to candidates across the UK.
  • Learning allowances; because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team).
  • A diverse and inclusive workplace where there are no barriers to anyone succeeding.
  • A surrounding team of mission-driven individuals who genuinely love what they do.
  • Mentoring and succession planning for your career.

Hiring Process

Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter).

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.

Learning Support Manager (UK) employer: Colossyan

At Cadmus, we are committed to fostering a flexible and inclusive work culture that empowers our employees to thrive. As a Learning Support Manager, you will join a passionate team dedicated to transforming education for diverse learners globally, with ample opportunities for professional growth and development. Enjoy the benefits of a remote-friendly environment, learning allowances, and a supportive community that values your contributions and encourages meaningful relationships.
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Contact Detail:

Colossyan Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Learning Support Manager (UK)

✨Tip Number 1

Familiarise yourself with Cadmus' mission and values. Understanding their goal of providing high-quality education to a billion students by 2050 will help you align your passion for teaching and learning with their vision during interviews.

✨Tip Number 2

Prepare to discuss your experience in educational design and relationship building. Be ready to share specific examples of how you've created engaging training sessions or built meaningful connections with teachers, as these are key aspects of the Learning Support Manager role.

✨Tip Number 3

Showcase your project management skills by discussing past projects you've managed. Highlight your ability to prioritise tasks and collaborate with stakeholders, as this will demonstrate your capability to handle the complexities of the role effectively.

✨Tip Number 4

Engage with Cadmus on social media before your interview. Following their channels and participating in discussions can give you insights into their culture and current initiatives, which you can reference to show your genuine interest in the company.

We think you need these skills to ace Learning Support Manager (UK)

Educational Design
Workshop Facilitation
Webinar Delivery
Relationship Building
Interpersonal Skills
Assessment Design
Scaffolded Assessments
Problem-Solving Skills
User Support
Project Management
Stakeholder Management
Organisational Skills
Adaptability
Communication Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Learning Support Manager position. Tailor your application to highlight how your experience aligns with their needs.

Craft Your Responses: Instead of a traditional cover letter, Cadmus wants you to answer specific questions. Take your time to craft thoughtful and engaging responses that reflect your passion for education and your relevant experience.

Showcase Relevant Experience: In your resume, emphasise your 5+ years of experience in teaching, training, or learning design. Highlight any specific projects where you successfully managed complex tasks or provided exceptional support to users.

Research Cadmus: Familiarise yourself with Cadmus' mission and values by visiting their website and social media channels. This will help you align your application with their goals and demonstrate your enthusiasm for joining their team.

How to prepare for a job interview at Colossyan

✨Show Your Passion for Education

Make sure to express your enthusiasm for teaching and learning during the interview. Cadmus is all about empowering students and educators, so sharing personal stories or experiences that highlight your commitment to education can really resonate with the interviewers.

✨Demonstrate Relationship-Building Skills

Since the role involves nurturing relationships with teachers, be prepared to discuss how you've successfully built connections in previous roles. Use specific examples of how you’ve won over individuals or groups, both online and in-person, to showcase your interpersonal skills.

✨Highlight Your Project Management Experience

The Learning Support Manager position requires managing multiple projects. Be ready to talk about your organisational skills and provide examples of complex projects you've managed from start to finish, emphasising your ability to prioritise and collaborate effectively.

✨Prepare for Assessment Design Questions

As assessment design is a key part of the role, brush up on your knowledge of pedagogical principles. Be prepared to discuss how you would create scaffolded assessments that enhance learning, and share any relevant experiences where you've developed effective assessments in the past.

Learning Support Manager (UK)
Colossyan
C
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