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- Tasks: Lead a new Care Centre, driving data-led decisions and enhancing patient care.
- Company: Join Colosseum Dental, a top-rated workplace with a vibrant culture.
- Benefits: Enjoy your birthday off, healthcare cash plan, and flexible working options.
- Why this job: Be at the forefront of AI in healthcare, making a real impact.
- Qualifications: Experience in AI systems, sales, and team leadership is essential.
- Other info: Flexible hybrid role with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Our brand-new Care Centre has now launched and we are seeking a Call Centre Manager! This is an exciting opportunity for someone to continue building a new department, make data-led strategic decisions and lead our care centre team. This is a pivotal role within Colosseum Dental, and we need someone passionate about data, AI systems and sales, as well as delivering exceptional patient care, driving commercial success, and building a high-performing, positive culture.
This is a new role that blends data-led decision making, operational excellence, visionary leadership, and commercial acumen! You will also manage 4 x regional Team Leaders. We are looking for someone who is all about data, has AI systems experience, sales experience and is also great with people and excited about introducing new technology to enhance our patient experience and drive results.
This is a flexible hybrid role, with days to be worked at home as well as travel to regional dental clinics. Our Care Centre will be open 7-days per week and will require flexible working across 08:00 – 20:00 Monday to Sunday.
Colosseum Dental have an excellent benefits package too:
- Your birthday off!
- UK Healthcare cash plan scheme – claim for various healthcare costs up to an annual limit
- The ability to buy holiday once a year
- Blue light discount card
- Continuous professional development
- Free NHS dentistry - up to band 3
- Annual conference
- Colosseum Care Day - extra day off to use for a significant event or just a self-care day!
- Cycle to work scheme
- Discounted gym membership
- Holidays increased the longer you stay with us
- Additional holiday incentives
- Plus, many more!
We’d love to hear from you if you have the following:
- Are data driven
- Experience with AI systems is essential and the ability to leverage data and insights to boost results
- Sales experience and proven success in driving revenue growth and business performance
- Experience in coaching, training, and onboarding dynamic teams
- A background in team leadership and operational management
- Call centre managerial experience
- A dental background would be beneficial
Colosseum Dental Ltd are a market leading dental company, with over 70 dental practices across the UK and combined with our clinics across Norway, Denmark, Sweden, Switzerland, Finland and Italy, make up the pan-European group, known as the Colosseum Dental Group. Based on feedback from our employees, Colosseum Dental has been officially certified a Great Place to Workâ„¢, and ranks in the UK's Best Workplacesâ„¢ for Women, Development and Wellbeing.
Call Centre AI System Manager in London employer: Colosseum Dental
Contact Detail:
Colosseum Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre AI System Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the dental and AI sectors on LinkedIn. Join relevant groups and engage in discussions. You never know who might have the inside scoop on job openings or can refer you directly!
✨Tip Number 2
Show off your data skills! Prepare some examples of how you've used data to drive decisions in past roles. Bring these up during interviews to demonstrate your expertise and passion for data-driven results.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your experience with AI systems and sales, as well as your leadership style. This will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Call Centre AI System Manager in London
Some tips for your application 🫡
Show Your Passion for Data: Make sure to highlight your love for data in your application. We want to see how you've used data to make decisions in the past, especially in a call centre or sales environment. Don’t just say you’re data-driven; give us examples!
Highlight Your AI Experience: Since this role involves AI systems, it’s crucial to showcase any relevant experience you have. Tell us about the AI tools you've worked with and how they’ve helped improve processes or patient care. We’re all about innovation here!
Demonstrate Leadership Skills: We’re looking for someone who can lead a team effectively. Share your experiences in coaching and managing teams, especially in a call centre setting. Let us know how you’ve built a positive culture and driven performance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you’re keen on joining our awesome team at Colosseum Dental!
How to prepare for a job interview at Colosseum Dental
✨Know Your Data Inside Out
Since this role is all about data-driven decision making, make sure you brush up on relevant metrics and analytics. Be prepared to discuss how you've used data in past roles to drive results, especially in a call centre or sales environment.
✨Showcase Your AI Savvy
With experience in AI systems being essential, come ready to talk about specific technologies you've worked with. Highlight any projects where you implemented AI solutions to improve operations or patient care, and be ready to share the outcomes.
✨Demonstrate Leadership Skills
As you'll be managing regional Team Leaders, it's crucial to showcase your leadership style. Prepare examples of how you've coached and developed teams in the past, and how you foster a positive culture while driving performance.
✨Emphasise Flexibility and Adaptability
This role requires flexible working hours, so be ready to discuss your availability and willingness to adapt. Share experiences where you've successfully managed changing priorities or worked in dynamic environments, especially in a healthcare or customer service setting.
