Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a new dental call centre, making data-driven decisions and managing a dynamic team.
- Company: Join Colosseum Dental, a top-rated workplace with a focus on innovation and employee wellbeing.
- Benefits: Enjoy flexible working, healthcare cash plans, extra holidays, and continuous professional development.
- Why this job: Make a real impact in dentistry while embracing new technology and enhancing patient experiences.
- Qualifications: Dental background, data-driven mindset, sales experience, and strong leadership skills.
- Other info: Flexible hybrid role with opportunities for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Our brand-new Care Centre has now launched and we are seeking a Call Centre Manager. This is a fab new opportunity for a Regional Manager or Practice Manager to continue building a new department, make data-led strategic decisions and lead our care centre team. This is a pivotal role within Colosseum Dental, and we need someone passionate about dentistry, data, AI systems and sales, as well as delivering exceptional patient care, driving commercial success, and building a high-performing, positive culture. This role blends data-led decision making, operational excellence, visionary leadership, and commercial acumen. You will also manage 4 x regional Team Leaders.
We are looking for someone who is all about dentistry, data, great with people and excited about introducing new technology to enhance our patient experience and drive results. This is a flexible hybrid role, with days to be worked at home as well as travel to regional dental clinics. Our Care Centre will be open 7-days per week and will require flexible working across 08:00 to 20:00 Monday to Sunday.
Colosseum Dental have an excellent benefits package too:
- Your birthday off
- UK Healthcare cash plan scheme – claim for various healthcare costs up to an annual limit
- The ability to buy holiday once a year
- Blue light discount card
- Continuous professional development
- Free NHS dentistry - up to band 3
- Annual conference
- Colosseum Care Day - extra day off to use for a significant event or just a self-care day
- Cycle to work scheme
- Discounted gym membership
- Holidays increased the longer you stay with us
- Additional holiday incentives
- Plus, many more
About You
We'd love to hear from you, if you have the following:
- A dental background
- Are data driven
- Experience with systems and the ability to leverage data and insights to boost results
- Sales experience and proven success in driving revenue growth and business performance
- Experience in coaching, training, and onboarding dynamic teams
- A background in team leadership and operational management
- Call centre managerial experience
About Us
Colosseum Dental Ltd are a market leading dental company, with over 70 dental practices across the UK and combined with our clinics across Norway, Denmark, Sweden, Switzerland, Finland and Italy, make up the pan-European group, known as the Colosseum Dental Group. Based on feedback from our employees, Colosseum Dental has been officially certified a Great Place to WorkTM, and ranks in the UK's Best WorkplacesTM for Women, Development and Wellbeing. No other dental group in the UK can say the same.
Dental Call Centre Manager in England employer: Colosseum Dental
Contact Detail:
Colosseum Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Call Centre Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental industry and let them know you're on the hunt for a Call Centre Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your passion for dentistry! When you get the chance to chat with potential employers, make sure to highlight your love for the field and how you can leverage data and technology to enhance patient care. It’s all about making that personal connection!
✨Tip Number 3
Prepare for those interviews by brushing up on your knowledge of AI systems and data-driven decision-making. Be ready to discuss how you've used these tools in past roles to drive results and improve team performance. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Colosseum Dental and being part of our fantastic team.
We think you need these skills to ace Dental Call Centre Manager in England
Some tips for your application 🫡
Show Your Passion for Dentistry: When writing your application, let your love for dentistry shine through! We want to see how your background and experiences align with our mission at Colosseum Dental. Share specific examples that highlight your passion and commitment to exceptional patient care.
Be Data-Driven: Since this role is all about making data-led decisions, make sure to showcase your experience with data and AI systems in your application. We’re looking for someone who can leverage insights to drive results, so don’t hold back on sharing your successes!
Highlight Your Leadership Skills: As a Call Centre Manager, you’ll be leading a team, so it’s crucial to demonstrate your leadership experience. Talk about your coaching and training abilities, and how you've successfully managed teams in the past. We want to know how you can build a high-performing culture!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our fantastic team at Colosseum Dental!
How to prepare for a job interview at Colosseum Dental
✨Know Your Data
As a Dental Call Centre Manager, you'll need to demonstrate your ability to leverage data for decision-making. Brush up on relevant metrics and be ready to discuss how you've used data in past roles to drive results. This shows you're not just passionate about dentistry but also about making informed decisions.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. Highlighting your experience in coaching and training will resonate well with the interviewers.
✨Emphasise Patient Care
Colosseum Dental values exceptional patient care, so be prepared to discuss how you've prioritised patient experience in your previous roles. Share stories that illustrate your commitment to delivering high-quality service and how you’ve implemented changes to enhance patient satisfaction.
✨Be Ready for Tech Talk
With a focus on new technology and AI systems, it's crucial to show your enthusiasm for innovation. Familiarise yourself with the latest trends in dental technology and be ready to discuss how you can integrate these into the care centre to improve operations and patient experiences.
