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- Tasks: Lead a new care centre, making data-driven decisions and enhancing patient experiences.
- Company: Join Colosseum Dental, a top-rated dental company with a positive culture.
- Benefits: Enjoy your birthday off, healthcare cash plan, and continuous professional development.
- Why this job: Be at the forefront of AI systems in healthcare while driving commercial success.
- Qualifications: Experience in data analysis, AI systems, sales, and team leadership required.
- Other info: Flexible hybrid role with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Our brand-new Care Centre has launched and we are seeking a Call Centre Manager. This is an exciting opportunity to continue building a new department, make data-led strategic decisions, and lead our care centre team. This is a pivotal role within Colosseum Dental, and we need someone passionate about data, AI systems and sales, as well as delivering exceptional patient care, driving commercial success, and building a high-performing, positive culture. This is a flexible hybrid role with some days at home and travel to regional dental clinics. The Care Centre will be open 7 days a week and requires flexible working across 08:00 – 20:00, Monday to Sunday.
Responsibilities
- Blend data-led decision making with operational excellence and visionary leadership.
- Manage 4 regional Team Leaders and lead the care centre team to deliver exceptional patient care and commercial results.
- Introduce new technology to enhance the patient experience and drive results.
About You
We’d love to hear from you if you have:
- Data-driven mindset with experience in leveraging data and insights to boost results.
- Experience with AI systems and a track record of applying them to improve performance.
- Sales experience with proven success in driving revenue growth and overall business performance.
- Experience in coaching, training, and onboarding dynamic teams.
- Background in team leadership and operational management.
- Call centre managerial experience.
- A dental background would be beneficial.
About Us
Colosseum Dental Ltd is a market-leading dental company with over 70 dental practices across the UK and clinics across Norway, Denmark, Sweden, Switzerland, Finland and Italy, forming the Colosseum Dental Group. Based on employee feedback, Colosseum Dental has been certified as a Great Place to Work and ranks in the UK's Best Workplaces for Women, Development and Wellbeing.
Benefits
- Your birthday off
- UK Healthcare cash plan for various costs up to an annual limit
- The ability to buy holiday once a year
- Blue light discount card
- Continuous professional development
- Free NHS dentistry (up to band 3)
- Annual conference
- Colosseum Care Day – extra day off for a significant event or self-care
- Cycle to work scheme
- Discounted gym membership
- Holidays increase with tenure
- Additional holiday incentives
- Plus many more
Call Centre AI System Manager in London employer: Colosseum Dental UK Ltd
Contact Detail:
Colosseum Dental UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre AI System Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental and AI sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with data-driven decision making and AI systems. We want to see how you've made an impact in previous roles, so don’t hold back on the details!
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by doing mock sessions with friends or mentors. Focus on articulating your leadership style and how you’ve driven commercial success in past roles. We want you to feel confident and ready to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Colosseum Dental. Don’t miss out on this opportunity!
We think you need these skills to ace Call Centre AI System Manager in London
Some tips for your application 🫡
Show Your Passion for Data: When you're writing your application, make sure to highlight your love for data and how you've used it in the past. We want to see that you can blend data-led decision making with operational excellence!
Highlight Your AI Experience: If you've got experience with AI systems, don't hold back! Share specific examples of how you've applied these technologies to improve performance. This is a key part of the role, so let us know what you've done!
Demonstrate Leadership Skills: We’re looking for someone who can lead a team effectively. In your application, mention any previous leadership roles and how you’ve coached or trained teams to success. Show us your ability to build a high-performing culture!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into the process. We can’t wait to hear from you!
How to prepare for a job interview at Colosseum Dental UK Ltd
✨Know Your Data
Make sure you brush up on your data analysis skills. Be ready to discuss how you've used data to drive decisions in previous roles. Think of specific examples where your insights led to improved performance or patient care.
✨Showcase Your AI Experience
Since the role involves AI systems, prepare to talk about your experience with them. Highlight any projects where you implemented AI solutions and the impact they had on operations or sales. This will show your potential employer that you're not just familiar with technology, but that you can leverage it effectively.
✨Demonstrate Leadership Skills
As a Call Centre Manager, you'll be leading a team. Be ready to share your leadership philosophy and provide examples of how you've successfully coached and developed teams in the past. Discuss how you foster a positive culture and drive results through your team.
✨Flexibility is Key
This role requires flexible working hours, so be prepared to discuss your availability and willingness to adapt. Show enthusiasm for the hybrid model and how you can manage your time effectively between home and regional clinics.
