At a Glance
- Tasks: Lead patient appointments and improve oral health at our vibrant dental clinic.
- Company: Hands-on Dental Clinic with a supportive and friendly team.
- Benefits: Competitive pay, birthday off, healthcare cash plan, and discounts on brands.
- Other info: Join us for fun events like our annual conference and summer party!
- Why this job: Make a real difference in people's lives while growing your skills.
- Qualifications: Strong communication skills and a passion for patient care.
The predicted salary is between 14 - 15 £ per hour.
We have an exciting opportunity for a Patient Coordinator to join our busy Handside Dental Clinic based in Welwyn Garden City. Handside Dental is a 4 surgery mixed NHS and private practice with a longstanding team, close local amenities and staff parking.
Your role will be pivotal in leading our core purpose of improving people's lives and will be directly responsible for facilitating appointments for patients to improve their oral health and overall health. As a Patient Coordinator you will meet and greet all patients at reception, collaborate with nurses and dentists to support the running of patient appointments while reducing wasted space in the diary. You will also be encouraged to look for opportunities to grow the practice's potential.
Hours: Saturday 08:00 – 17:15.
Benefits
- Competitive Pay – we pay our nurses in recognition of skills & experience including an annual pay review
- CDUK Learning Academy – we want to make sure everyone can grow their skills, learn more and enhance their knowledge and expertise
- Your Birthday Off – a paid day off to celebrate your special day if it falls on a working day!
- UK Healthcare Cashplan – claim cash back for everyday healthcare costs up to an annual limit including prescriptions, opticians, physiotherapy and osteopath & health screenings. Children can also be added free of charge!
- Critical Ill Health Cover – financial support in the event of a serious health condition, ensuring you & your loved ones are protected during challenging times
- Care Leave – additional time off to use for a significant event or just a self care day!
- Free NHS Dental Treatment – up to band 3
- Blue Light Discount Card – exclusive discounts for NHS & emergency service workers
- Pension – our private pension plan will help you save for retirement
- Length of Service Awards – to recognise & congratulate commitment & dedication
- Benefiz & Enjoy Benefits Scheme – discounts, rewards & perks on 100's of household brands as well as Cycle2work Scheme, Discounted Technology & Gym Memberships
- Holiday Buy Scheme – buy additional holiday to enjoy in winter or summer time!
- 100% Attendance Rewards – as a 'thank you' receive extra time off!
- Length of Service Holiday Entitlement – holidays increased the longer you stay with us
- Parental Pay Package – support for your growing families during this important time!
- Employee Assistance Programme – access for you & your dependents to confidential counselling, advice & assistance 24 hours a day, 7 days a week
- Plus many more... including our Annual Conference & Summer Party!
About You
- Care – We will improve people's lives! We do this smile by smile, together, we care about you, your development, your colleague's development and we treat patients like they are our family.
- Collaboration – We are in it together when it comes to creating the best workplace and environment for our patients and help your colleagues and our other practices when needed.
- Entrepreneurship – We are always looking for better ways to get things done! We provide you with the best way we know to do things and ask you to adapt to work for your local community.
You will have the right to work within the UK and be committed to maintaining the highest standards within both your role and the practice. A DBS will also be required.
£14.50+ per hour DOE + Excellent Benefits!
Patient Coordinator in Welwyn Garden City employer: COLOSSEUM DENTAL UK LIMITED
At Handside Dental Clinic, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and well-being. Our competitive pay, comprehensive benefits including a UK Healthcare Cashplan, and unique perks like a paid day off for your birthday create a rewarding environment for our Patient Coordinators. Located in the vibrant Welwyn Garden City, we foster collaboration and entrepreneurship, ensuring that every team member feels valued and empowered to make a difference in our patients' lives.
Contact Details:
COLOSSEUM DENTAL UK LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Coordinator in Welwyn Garden City
✨Tip Number 1
Get to know the clinic! Before your interview, do a bit of research on Handside Dental Clinic. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in improving patients' lives.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently, especially when discussing how you can support the team and enhance patient experiences.
✨Tip Number 3
Show your collaborative spirit! During the interview, share examples of how you've worked well with others in the past. Highlight your ability to collaborate with nurses and dentists, as teamwork is key in a busy dental practice like Handside.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team at Handside Dental Clinic.
We think you need these skills to ace Patient Coordinator in Welwyn Garden City
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Patient Coordinator role. Highlight any relevant experience in healthcare or customer service, and don’t forget to mention your ability to work collaboratively with a team!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you’re passionate about improving people's lives and how your skills align with our core values at Handside Dental. Keep it friendly and professional!
Showcase Your Communication Skills:As a Patient Coordinator, communication is key! In your application, give examples of how you've effectively communicated with patients or colleagues in the past. This will show us you’re the right fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at COLOSSEUM DENTAL UK LIMITED
✨Know the Practice Inside Out
Before your interview, take some time to research Handside Dental Clinic. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their core purpose of improving people's lives.
✨Showcase Your People Skills
As a Patient Coordinator, you'll be the first point of contact for patients. Be prepared to discuss your experience in customer service or similar roles. Share specific examples of how you've effectively communicated with clients or resolved conflicts, as this will demonstrate your ability to create a welcoming environment.
✨Highlight Your Organisational Skills
The role involves managing appointments and collaborating with the dental team. Bring up instances where you've successfully managed schedules or improved efficiency in previous jobs. This will illustrate your capability to reduce wasted space in the diary and support the smooth running of patient appointments.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about opportunities for growth within the practice or how they measure success in the Patient Coordinator role. This shows that you're not just interested in the job, but also in contributing to the practice's potential and your own development.
