At a Glance
- Tasks: Coordinate patient appointments and support the reception team in improving oral health.
- Company: Join a certified Great Place to Work with a focus on development and wellbeing.
- Benefits: Enjoy competitive pay, healthcare cash plan, and your birthday off!
- Other info: Be part of a dynamic team with excellent career growth opportunities and fun events!
- Why this job: Make a real difference in people's lives while growing your skills in a supportive environment.
- Qualifications: Previous dental reception experience is a plus; commitment to high standards is essential.
The predicted salary is between 30000 - 40000 € per year.
We are proud to be a certified Great Place to Work for a 5th year running and the only dental group in the UK to be officially certified a Great Place to Work. We are one of the UK's Best Workplaces for Women, Development & Wellbeing!
We have an exciting opportunity for a Patient Coordinator to join our busy reception at our Norwood Dental Clinic. This 5 surgery practice offers general dentistry and hygiene to NHS and private patients and has a fantastic, longstanding team and is close to Tulse Hill and West Norwood stations.
Your role will be pivotal in leading our core purpose of improving people’s lives and will be directly responsible for facilitating appointments for patients to improve their oral health and in turn, overall health.
As a Patient Coordinator you will collaborate with nurses and dentists to support the running of the reception area including patient appointments while reducing wasted space in the diary which could have been offered to someone in the local community. You will also be encouraged to look for opportunities to grow the practice’s potential.
- Competitive Pay – we pay our nurses in recognition of skills & experience including an annual pay review
- CDUK Learning Academy - we want to make sure everyone can grow their skills, learn more and enhance their knowledge and expertise
- Your Birthday Off – a paid day off to celebrate your special day if it falls on a working day!
- UK Healthcare Cashplan - claim cash back for everyday healthcare costs up to an annual limit including prescriptions, opticians, physiotherapy and osteopath & health screenings. Children can also be added free of charge!
- Critical Ill Health Cover - financial support in the event of a serious health condition, ensuring you & your loved ones are protected during challenging times
- Care Leave - additional time off to use for a significant event or just a self-care day!
- Free NHS Dental Treatment - up to band 3
- Blue Light Discount Card - exclusive discounts for NHS & emergency service workers
- Pension - our private pension plan will help you save for retirement
- Length of Service Awards – to recognise & congratulate commitment & dedication
- Benefiz & Enjoy Benefits Scheme - discounts, rewards & perks on 100’s of household brands as well as Cycle2work Scheme, Discounted Technology & Gym Memberships
- Holiday Buy Scheme - buy additional holiday to enjoy in winter or summer time!
- 100% Attendance Rewards – as a ‘thank you’ receive extra time off!
- Length of Service Holiday Entitlement - holidays increased the longer you stay with us
- Parental Pay Package - support for your growing families during this important time!
- Employee Assistance Programme - access for you & your dependents to confidential counselling, advice & assistance 24 hours a day, 7 days a week
Plus many more… including our Annual Conference & Summer Party!
About You: We believe company values are more than aspirational words, they should be a way we behave in practice day to day. We have three values:
- Care – We will improve people’s lives! We do this smile by smile, together, we care about you, your development, your colleague’s development and we treat patients like they are our family.
- Collaboration – We are in it together when it comes to creating the best workplace and environment for our patients and help your colleagues and our other practices when needed.
- Entrepreneurship – We are always looking for better ways to get things done! We provide you with the best way we know to do things and ask you to adapt to work for your local community.
You will have the right to work within the UK and be committed to maintaining the highest standards within both your role and the practice. A DBS will also be required. Previous dental reception experience is beneficial.
About Us: Colosseum Dental UK Ltd are a market leading dental company, with over 80 dental practices across the UK and combined with our clinics across Norway, Denmark, Sweden, Switzerland, Finland and Italy, make up the pan-European group, known as the Colosseum Dental Group. The Colosseum Dental Group is the leading pan-European dentistry group and operates more than 550 modern, well-equipped clinics and 50 labs in 11 European markets. The majority shareholder is Jacobs Holding, a global professional investment firm based in Zürich, Switzerland and has a long-term commitment to dentistry through its investment. Jacobs Holdings' sole economic beneficiary is the Jacobs Foundation, one of the world's leading charitable foundations dedicated to child and youth development on a global scale.
Patient Coordinator employer: Colosseum Dental Group
Colosseum Dental UK Ltd is an exceptional employer, recognised as a Great Place to Work for five consecutive years, offering a supportive and collaborative work culture that prioritises employee development and wellbeing. Located at the Norwood Dental Clinic, our team enjoys competitive pay, comprehensive benefits including a UK Healthcare Cashplan, and unique perks such as a paid day off for your birthday and free NHS dental treatment, all while making a meaningful impact on patients' lives in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Coordinator
✨Tip Number 1
Get to know the company culture! Since Colosseum Dental is all about care, collaboration, and entrepreneurship, show them you share these values. Research their mission and think of examples from your past that align with their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local dental events. This can give you insider info and might even lead to a referral, which can really boost your chances of landing that Patient Coordinator role.
✨Tip Number 3
Prepare for the interview by practising common questions related to patient coordination. Think about how you would handle scheduling conflicts or improve patient experience. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our fantastic team at Norwood Dental Clinic.
We think you need these skills to ace Patient Coordinator
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, let us know why you’re passionate about improving people’s lives. Share any experiences that highlight your commitment to patient care and how you can contribute to our core purpose.
Highlight Relevant Experience:If you've got previous dental reception experience, make sure to showcase it! We want to see how your skills can help us run a smooth reception area and support our fantastic team.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Tell us what makes you unique and how you embody our values of care, collaboration, and entrepreneurship.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role!
How to prepare for a job interview at Colosseum Dental Group
✨Know the Company Values
Before your interview, take some time to understand the core values of the dental group. They emphasise care, collaboration, and entrepreneurship. Be ready to share examples of how you embody these values in your previous roles.
✨Showcase Your Communication Skills
As a Patient Coordinator, you'll be the first point of contact for patients. Practice clear and friendly communication during your interview. Consider role-playing common scenarios you might face at the reception to demonstrate your ability to handle patient inquiries effectively.
✨Highlight Relevant Experience
If you have previous dental reception experience, make sure to discuss it! Share specific instances where you improved appointment scheduling or enhanced patient satisfaction. This will show that you understand the role and can contribute from day one.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice and its culture. Inquire about opportunities for professional development or how they implement their values in daily operations. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
