At a Glance
- Tasks: Coordinate patient appointments and improve their oral health at our busy dental clinic.
- Company: Join a certified Great Place to Work with a focus on development and wellbeing.
- Benefits: Enjoy competitive pay, healthcare cash plan, and your birthday off!
- Other info: Be part of a dynamic team with excellent career growth opportunities and fun events!
- Why this job: Make a real difference in people's lives while growing your skills in a supportive environment.
- Qualifications: Previous dental reception experience is a plus; commitment to high standards is essential.
The predicted salary is between 30000 - 40000 € per year.
We are proud to be a certified Great Place to Work for a 5th year running and the only dental group in the UK to be officially certified a Great Place to Work. We are one of the UK's Best Workplaces for Women, Development & Wellbeing!
We have an exciting opportunity for a Patient Coordinator to join our busy reception at our Norwood Dental Clinic. This 5 surgery practice offers general dentistry and hygiene to NHS and private patients and has a fantastic, longstanding team and is close to Tulse Hill and West Norwood stations.
Your role will be pivotal in leading our core purpose of improving people’s lives and will be directly responsible for facilitating appointments for patients to improve their oral health and in turn, overall health.
As a Patient Coordinator you will collaborate with nurses and dentists to support the running of the reception area including patient appointments while reducing wasted space in the diary which could have been offered to someone in the local community. You will also be encouraged to look for opportunities to grow the practice’s potential.
- Competitive Pay – we pay our nurses in recognition of skills & experience including an annual pay review
- CDUK Learning Academy - we want to make sure everyone can grow their skills, learn more and enhance their knowledge and expertise
- Your Birthday Off – a paid day off to celebrate your special day if it falls on a working day!
- UK Healthcare Cashplan - claim cash back for everyday healthcare costs up to an annual limit including prescriptions, opticians, physiotherapy and osteopath & health screenings. Children can also be added free of charge!
- Critical Ill Health Cover - financial support in the event of a serious health condition, ensuring you & your loved ones are protected during challenging times
- Care Leave - additional time off to use for a significant event or just a self-care day!
- Free NHS Dental Treatment - up to band 3
- Blue Light Discount Card - exclusive discounts for NHS & emergency service workers
- Pension - our private pension plan will help you save for retirement
- Length of Service Awards – to recognise & congratulate commitment & dedication
- Benefiz & Enjoy Benefits Scheme - discounts, rewards & perks on 100’s of household brands as well as Cycle2work Scheme, Discounted Technology & Gym Memberships
- Holiday Buy Scheme - buy additional holiday to enjoy in winter or summer time!
- 100% Attendance Rewards – as a ‘thank you’ receive extra time off!
- Length of Service Holiday Entitlement - holidays increased the longer you stay with us
- Parental Pay Package - support for your growing families during this important time!
- Employee Assistance Programme - access for you & your dependents to confidential counselling, advice & assistance 24 hours a day, 7 days a week
About You: We believe company values are more than aspirational words, they should be a way we behave in practice day to day. We have three values:
- Care – We will improve people’s lives! We do this smile by smile, together, we care about you, your development, your colleague’s development and we treat patients like they are our family.
- Collaboration – We are in it together when it comes to creating the best workplace and environment for our patients and help your colleagues and our other practices when needed.
- Entrepreneurship – We are always looking for better ways to get things done! We provide you with the best way we know to do things and ask you to adapt to work for your local community.
You will have the right to work within the UK and be committed to maintaining the highest standards within both your role and the practice. A DBS will also be required. Previous dental reception experience is beneficial.
About Us: Colosseum Dental UK Ltd are a market leading dental company, with over 80 dental practices across the UK and combined with our clinics across Norway, Denmark, Sweden, Switzerland, Finland and Italy, make up the pan-European group, known as the Colosseum Dental Group. The Colosseum Dental Group is the leading pan-European dentistry group and operates more than 550 modern, well-equipped clinics and 50 labs in 11 European markets. The majority shareholder is Jacobs Holding, a global professional investment firm based in Zürich, Switzerland and has a long-term commitment to dentistry through its investment. Jacobs Holdings' sole economic beneficiary is the Jacobs Foundation, one of the world's leading charitable foundations dedicated to child and youth development on a global scale.
Patient Coordinator in London employer: Colosseum Dental Group
Colosseum Dental UK Ltd is an exceptional employer, recognised as a Great Place to Work for five consecutive years, offering a supportive and collaborative work culture that prioritises employee development and wellbeing. Located at the Norwood Dental Clinic, our team enjoys competitive pay, comprehensive benefits including a UK Healthcare Cashplan, and unique perks like a paid day off for your birthday, all while contributing to improving the lives of our patients in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Coordinator in London
✨Tip Number 1
Get to know the company culture! Since this role is all about improving lives, show us how you align with our values of care, collaboration, and entrepreneurship. Research our practices and be ready to chat about how you can contribute to our fantastic team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local dental events. This not only gives you insider info but also shows us your enthusiasm for joining our community. Plus, who doesn’t love a good chat over coffee?
✨Tip Number 3
Prepare for the interview by practising common questions related to patient coordination. Think about scenarios where you’ve improved processes or enhanced patient experiences. We want to see your problem-solving skills in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Patient Coordinator in London
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, let us see your enthusiasm for improving people's lives. Share any experiences that highlight your commitment to patient care and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your CV and cover letter for the Patient Coordinator role. Highlight relevant skills and experiences that align with our values of care, collaboration, and entrepreneurship.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what makes you a great fit for our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our Norwood Dental Clinic!
How to prepare for a job interview at Colosseum Dental Group
✨Know the Company Values
Before your interview, take some time to understand the core values of the dental group. They emphasise care, collaboration, and entrepreneurship. Be ready to share examples of how you embody these values in your previous roles.
✨Showcase Your Communication Skills
As a Patient Coordinator, you'll be the first point of contact for patients. Practice clear and friendly communication. During the interview, demonstrate your ability to handle patient inquiries and coordinate with team members effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to manage appointments or resolve conflicts. Prepare specific examples that highlight your ability to improve patient experiences and streamline processes.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the practice. Inquire about opportunities for professional development or how the team collaborates to enhance patient care. This shows you're genuinely invested in the position.
