At a Glance
- Tasks: Build strong customer relationships and drive revenue growth in healthcare.
- Company: Join Coloplast, a global leader in MedTech with a collaborative culture.
- Benefits: Hybrid work, competitive salary, and opportunities for professional development.
- Other info: Inclusive workplace that values diversity and encourages all to apply.
- Why this job: Make a real difference in healthcare while developing your career.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Hybrid – Candidate will ideally be based in the east of England but we are open to location for the right candidate with regular travel required.
Are you motivated by building strong customer relationships and driving commercial success? Coloplast is looking for an ONPOS (Online Non Prescription Ordering Service) Account Manager to play a key role in supporting our ONPOS platform, ensuring customers gain maximum value while helping us grow revenue across key accounts. This is a role for someone who thrives on collaboration, insight, and delivering solutions that make a real difference to healthcare professionals and their patients.
Why Coloplast
Coloplast is a global leader in MedTech, with a mission to make life easier for people with intimate healthcare needs. In the UK and Ireland, we are proud of our market‑leading sales and marketing operation, our collaborative culture, and our commitment to improving outcomes for patients and healthcare systems. ONPOS is a critical part of our offering, helping healthcare providers streamline ordering and supply processes.
About the Role
As ONPOS Account Manager, you will be instrumental in driving revenue across key accounts while maintaining strong, long‑term customer relationships. You’ll provide regular optimisation calls and deliver valuable insights into customer usage, ensuring our solutions align with customer needs and objectives. You’ll support new account implementations virtually, gaining a deep understanding of ordering patterns and working closely with regional teams to resolve any supply or ordering issues quickly and effectively. This role also involves analysing ONPOS Power BI data to track progress, proactively engaging with customers to identify opportunities, and delivering product demonstrations and training to drive continued usage. You’ll attend regional business reviews to share learnings and collaborate with the ONPOS System Lead to address account requests and system requirements.
What We’re Looking For
We’re seeking a sales professional with experience in account management, ideally with knowledge of wound care or healthcare, though this is not essential. You’ll bring strong interpersonal skills, attention to detail, and the ability to communicate effectively with stakeholders at all levels. Experience with Power BI data analysis and Salesforce (SFDC) is desirable, alongside proven ability to operate in a fast‑paced environment and adapt quickly to change. Prospecting skills to identify future opportunities will be key, as will a proactive, curious mindset and a strong desire to succeed within an ethical framework. Above all, we’re looking for someone forward‑thinking, collaborative, and committed to continuous improvement.
Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.
Virtual Account Manager employer: Coloplast
Coloplast is an exceptional employer, offering a collaborative work culture that prioritises employee growth and inclusivity. As a leader in MedTech, we provide our team with meaningful opportunities to make a real impact in healthcare while enjoying the flexibility of a hybrid working model. Our commitment to professional development and a supportive environment ensures that every employee can thrive and contribute to improving patient outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Virtual Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common questions. We want you to feel confident and ready to showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is always a plus.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Virtual Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Virtual Account Manager role. Highlight your experience in account management and any relevant skills that align with what we’re looking for, like customer relationship building and data analysis.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to drive revenue and maintain strong customer relationships. We love seeing how you’ve made a difference in previous roles.
Be Authentic:Let your personality shine through in your application. We value collaboration and a proactive mindset, so don’t be afraid to show us who you are and how you approach challenges. Authenticity goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at Coloplast!
How to prepare for a job interview at Coloplast
✨Know Your ONPOS Inside Out
Before the interview, make sure you understand the ONPOS platform and its significance in the healthcare sector. Familiarise yourself with how it streamlines ordering processes and enhances customer experience. This knowledge will help you demonstrate your enthusiasm for the role and show that you're ready to hit the ground running.
✨Showcase Your Relationship-Building Skills
Since this role is all about building strong customer relationships, prepare examples from your past experiences where you've successfully managed accounts or collaborated with clients. Highlight your interpersonal skills and how you've driven commercial success through these relationships.
✨Be Data Savvy
Brush up on your Power BI and Salesforce skills before the interview. Be ready to discuss how you've used data analysis in previous roles to track progress and identify opportunities. This will show that you can leverage data to drive results and align solutions with customer needs.
✨Embrace a Collaborative Mindset
Coloplast values collaboration, so be prepared to discuss how you've worked effectively in teams. Share specific instances where you've collaborated with others to solve problems or improve processes. This will demonstrate that you’re not just a lone wolf but someone who thrives in a team environment.
