At a Glance
- Tasks: Support individuals with chronic conditions by providing expert advice and exceptional customer experiences.
- Company: Join Coloplast, a company dedicated to making a difference in people's lives.
- Benefits: Starting salary of £28,000 plus bonuses, private medical insurance, and flexible benefits.
- Other info: Office-based role with remote work options after probation; inclusive workplace culture.
- Why this job: Be part of something meaningful while helping others and growing your career.
- Qualifications: Strong communication skills and a passion for delivering exceptional customer care.
The predicted salary is between 28000 - 28000 £ per year.
We are currently looking for a passionate and driven individual to join our team in a consumer‑focused sales role, supporting individuals living with chronic conditions. This is more than just a job, it’s an opportunity to be part of something truly meaningful.
We offer a starting salary of £28,000, with the opportunity to earn up to £5,200 in annual bonuses, plus up to 5% Profit Related Pay and a market‑leading benefits package that includes:
- Private medical insurance
- Flexible benefits tailored to your lifestyle
- Extensive training and development
The Role:
- Proactively contact existing and prospective consumers
- Provide expert advice across a range of product areas
- Guide users through product selection and usage
- Manage sample orders and provide meaningful follow‑up
- Deliver exceptional, empathetic customer experiences
This is not a cold‑calling role. Instead, you will respond to real challenges people are facing, offering compassionate and clinically informed solutions. We will provide comprehensive clinical training to help you succeed and support your professional growth from day one.
This is an office‑based role with the ability to work from home a few days a week once probation is passed. Commuting distance to Peterborough is essential.
Who are we looking for?
- Motivated by making a difference in people’s lives
- Strong communicators with excellent listening skills and empathy
- Comfortable working to performance targets
- Proficient in managing multiple priorities and using PC systems with accuracy
- Able to receive and give feedback to continuously improve
- A background in telesales, outbound calling, or any target‑driven environment is desirable, but if you have transferable skills and a desire to deliver exceptional customer care, we’d love to hear from you.
Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.
Customer Solutions Advisor in Peterborough employer: Coloplast
Coloplast is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where employees are empowered to make a real impact in the healthcare sector. With a strong focus on professional development and growth opportunities, particularly in the South West UK region, team members can thrive while contributing to meaningful partnerships with NHS and private sector clinicians. The company also provides competitive benefits and a supportive environment that fosters both personal and professional success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Solutions Advisor in Peterborough
✨Tip Number 1
Get to know the company! Research Coloplast and understand their mission and values. This will help you connect your personal experiences with their goals during interviews.
✨Tip Number 2
Practice your communication skills. Since this role is all about empathy and understanding, try role-playing scenarios with friends or family to get comfortable with delivering compassionate solutions.
✨Tip Number 3
Prepare questions for your interview. Show your interest in the role by asking about the team dynamics, training opportunities, and how success is measured in the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Customer Solutions Advisor in Peterborough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially those living with chronic conditions.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experiences and skills that match the job description. We love seeing how your background aligns with our mission and values!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Coloplast
✨Know Your Stuff
Before the interview, make sure you understand the products and services offered by the company. Familiarise yourself with common chronic conditions and how the products can help. This will show your passion for the role and your commitment to providing expert advice.
✨Show Empathy
Since this role is all about supporting individuals facing real challenges, practice demonstrating empathy during your interview. Use examples from your past experiences where you've helped someone in need or resolved a difficult situation. This will highlight your ability to connect with customers on a personal level.
✨Prepare for Performance Questions
Be ready to discuss how you handle performance targets and manage multiple priorities. Think of specific instances where you've met or exceeded targets in previous roles. This will reassure the interviewer that you can thrive in a target-driven environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
