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- Tasks: Support individuals with chronic conditions by providing expert advice and exceptional customer experiences.
- Company: Join Coloplast, a company dedicated to making a difference in people's lives.
- Benefits: Starting salary of £28,000 plus bonuses, private medical insurance, and flexible benefits.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be part of something meaningful while helping others navigate their health challenges.
- Qualifications: Strong communication skills and a passion for delivering exceptional customer care.
The predicted salary is between 28000 - 28000 £ per year.
We are currently looking for a passionate and driven individual to join our team in a consumer‑focused sales role, supporting individuals living with chronic conditions. This is more than just a job, it’s an opportunity to be part of something truly meaningful. We offer a starting salary of £28,000, with the opportunity to earn up to £5,200 in annual bonuses, plus up to 5% Profit Related Pay and a market‑leading benefits package that includes:
- Private medical insurance
- Flexible benefits tailored to your lifestyle
- Extensive training and development
The Role:
- Proactively contact existing and prospective consumers
- Provide expert advice across a range of product areas
- Guide users through product selection and usage
- Manage sample orders and provide meaningful follow‑up
- Deliver exceptional, empathetic customer experiences
This is not a cold‑calling role. Instead, you will respond to real challenges people are facing, offering compassionate and clinically informed solutions. We will provide comprehensive clinical training to help you succeed and support your professional growth from day one. This is an office‑based role with the ability to work from home a few days a week once probation is passed. Commuting distance to Peterborough is essential.
Who are we looking for?
- Motivated by making a difference in people’s lives
- Strong communicators with excellent listening skills and empathy
- Comfortable working to performance targets
- Proficient in managing multiple priorities and using PC systems with accuracy
- Able to receive and give feedback to continuously improve
A background in telesales, outbound calling, or any target‑driven environment is desirable, but if you have transferable skills and a desire to deliver exceptional customer care, we’d love to hear from you.
Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.
Customer Solutions Advisor employer: Coloplast
Contact Detail:
Coloplast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Advisor
✨Tip Number 1
Get to know the company! Research Coloplast and understand their mission and values. This will help you connect your personal experiences with their goals during interviews.
✨Tip Number 2
Practice your communication skills. Since this role is all about empathy and understanding, try role-playing scenarios with friends or family to get comfortable with delivering compassionate solutions.
✨Tip Number 3
Prepare questions for your interview. Show your interest in the role by asking about the team dynamics, training opportunities, and how success is measured in the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining our team.
We think you need these skills to ace Customer Solutions Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially those living with chronic conditions.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the role. Use keywords from the job description to show us you understand what we're looking for.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your ideas effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Coloplast
✨Know Your Stuff
Before the interview, make sure you understand the products and services offered by the company. Familiarise yourself with how they help individuals living with chronic conditions. This will not only show your enthusiasm but also allow you to provide informed answers during the interview.
✨Show Your Empathy
Since this role is all about delivering exceptional customer experiences, be prepared to share examples of how you've demonstrated empathy in past roles. Think of specific situations where you helped someone overcome a challenge, as this will resonate well with the interviewers.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It’s a key skill for a Customer Solutions Advisor, so showcasing it in your interview will set you apart.
✨Prepare for Performance Questions
Expect questions about how you handle performance targets and manage multiple priorities. Prepare examples from your previous experience that highlight your ability to meet targets while providing excellent customer care. This will demonstrate that you can thrive in a target-driven environment.