Customer Success & Renewal Specialist

Customer Success & Renewal Specialist

Full-Time On-site
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Jisc is seeking a Customer Success Advisor to join a supportive team on a fixed-term basis. The role focuses on ensuring customers derive maximum value from products post-sale and managing renewals, pricing, and cross-sell opportunities.

You will onboard customers, maintain relationships, and craft engaging support content to reduce churn. Hybrid working is available with in-person meetings at hub offices as needed.

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Customer Success & Renewal Specialist employer: Colonial Group

At Costa Coffee, we pride ourselves on being an excellent employer by fostering a vibrant work culture that values diversity, equity, and inclusion. As a Barista, you'll enjoy flexible shifts, competitive pay, and a generous 50% discount on food and drink, alongside opportunities for personal growth and community support through the Costa Foundation. Join us to craft great coffee and memorable experiences in a supportive environment that encourages teamwork and individual accountability.

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Contact Details:

Colonial Group Recruitment Team