At a Glance
- Tasks: Lead client strategies and manage high-performing account teams in healthcare marketing.
- Company: Dynamic remote agency focused on B2B and B2C healthcare and MedTech clients.
- Benefits: Competitive salary, flexible remote work, and opportunities for professional growth.
- Other info: Join a collaborative team with a focus on innovation and client satisfaction.
- Why this job: Make a real impact by guiding clients and driving marketing success.
- Qualifications: 8+ years in account management with strong leadership and communication skills.
The predicted salary is between 85000 - 95000 € per year.
The Senior Account Director is a senior executive responsible for maximizing client retention and revenue expansion. This team member leads the client journey strategy, from onboarding to adoption and renewal, by building high‑performing account management teams, utilizing data‑driven insights, and aligning agency goals with client outcomes.
Responsibilities
- Client Strategy & Relationship Management
- Oversee and manage a portfolio of B2B and B2C healthcare and MedTech clients
- Act as a strategic advisor to clients, providing guidance on marketing performance, optimization, and growth opportunities
- Participate in key client meetings, including onboarding calls, escalation calls, and quarterly business reviews
- Support client retention and scope expansion initiatives
- Team Leadership & Support
- Supervise and mentor Account Managers and Account Coordinators
- Review client strategies, timelines, and deliverables to ensure quality and consistency
- Support onboarding and training of new account team members following established processes
- Provide ongoing feedback and contribute to performance evaluations and development plans
- Operational & Cross‑Functional Collaboration
- Ensure account management processes and SOPs are followed consistently
- Monitor project timelines, client health, and profitability, escalating risks when needed
- Collaborate closely with project management, operations, and marketing teams to improve workflows and outcomes
- Use KPIs and performance data to inform recommendations and decision‑making
Requirements
- 8+ years of experience in account management within a B2B marketing or digital agency
- Proven experience managing client relationships and marketing strategies
- Previous experience mentoring or leading junior team members
- Strong understanding of agency operations and project workflows
- Excellent communication skills with the ability to engage confidently with senior client stakeholders
- High emotional intelligence and strong relationship‑building skills
- Experience working with project management tools (Teamwork preferred) and standard agency tools (Google Workspace, CRMs)
- Healthcare, MedTech, or regulated‑industry experience is a strong plus
- Bachelor’s degree or equivalent relevant agency experience
Senior Marketing Account Director employer: Collyde
As a Senior Marketing Account Director at our company, you will thrive in a dynamic and supportive remote work environment that prioritises employee growth and collaboration. We offer competitive salaries, comprehensive benefits, and a culture that values innovation and teamwork, ensuring you have the resources and opportunities to excel in your role while making a meaningful impact in the healthcare and MedTech sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Marketing Account Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and MedTech sectors. We all know that personal recommendations can make a huge difference, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their client strategies and recent projects. We want you to show them that you’re not just another candidate, but someone who’s genuinely interested in their mission and ready to contribute.
✨Tip Number 3
Practice your pitch! You’ll need to articulate your experience in account management and how it aligns with their needs. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We believe it shows your enthusiasm and professionalism, which are key traits for a Senior Account Director.
We think you need these skills to ace Senior Marketing Account Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Account Director role. Highlight your B2B and B2C experience, especially in healthcare or MedTech, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey in account management and how you've successfully built client relationships. Don’t forget to mention any leadership experience you have!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive client retention and revenue growth. Numbers speak volumes, so include metrics where possible to back up your claims!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Collyde
✨Know Your Clients Inside Out
Before the interview, dive deep into the company’s client portfolio, especially in the healthcare and MedTech sectors. Understand their key challenges and how the agency has helped them succeed. This will not only show your interest but also allow you to speak confidently about how you can enhance client relationships.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in mentoring and leading teams. Share specific examples of how you've supported junior team members and improved team performance. Highlighting your leadership style and how it aligns with the company's values will make a strong impression.
✨Demonstrate Data-Driven Decision Making
Since the role involves using KPIs and performance data, come ready to discuss how you've used data to inform your strategies in past roles. Bring examples of how data insights led to successful client outcomes, showcasing your analytical skills and strategic thinking.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and client management skills. Think of scenarios where you had to handle difficult clients or project challenges. Practising your responses will help you articulate your thought process and demonstrate your expertise effectively.