At a Glance
- Tasks: Lead client strategies and manage high-performing account teams in healthcare marketing.
- Company: Dynamic remote agency focused on B2B and B2C healthcare and MedTech clients.
- Benefits: Competitive salary, flexible remote work, and opportunities for professional growth.
- Other info: Join a collaborative team with a focus on innovation and client satisfaction.
- Why this job: Make a real impact by guiding clients and driving marketing success.
- Qualifications: 8+ years in account management with strong leadership and communication skills.
The predicted salary is between 85000 - 95000 € per year.
The Senior Account Director is a senior executive responsible for maximizing client retention and revenue expansion. This team member leads the client journey strategy, from onboarding to adoption and renewal, by building high‑performing account management teams, utilizing data‑driven insights, and aligning agency goals with client outcomes.
Responsibilities
- Client Strategy & Relationship Management
- Oversee and manage a portfolio of B2B and B2C healthcare and MedTech clients
- Act as a strategic advisor to clients, providing guidance on marketing performance, optimization, and growth opportunities
- Participate in key client meetings, including onboarding calls, escalation calls, and quarterly business reviews
- Support client retention and scope expansion initiatives
- Team Leadership & Support
- Supervise and mentor Account Managers and Account Coordinators
- Review client strategies, timelines, and deliverables to ensure quality and consistency
- Support onboarding and training of new account team members following established processes
- Provide ongoing feedback and contribute to performance evaluations and development plans
- Operational & Cross‑Functional Collaboration
- Ensure account management processes and SOPs are followed consistently
- Monitor project timelines, client health, and profitability, escalating risks when needed
- Collaborate closely with project management, operations, and marketing teams to improve workflows and outcomes
- Use KPIs and performance data to inform recommendations and decision‑making
Requirements
- 8+ years of experience in account management within a B2B marketing or digital agency
- Proven experience managing client relationships and marketing strategies
- Previous experience mentoring or leading junior team members
- Strong understanding of agency operations and project workflows
- Excellent communication skills with the ability to engage confidently with senior client stakeholders
- High emotional intelligence and strong relationship‑building skills
- Experience working with project management tools (Teamwork preferred) and standard agency tools (Google Workspace, CRMs)
- Healthcare, MedTech, or regulated‑industry experience is a strong plus
- Bachelor’s degree or equivalent relevant agency experience
Senior Marketing Account Director in London employer: Collyde
As a Senior Marketing Account Director at our company, you will thrive in a dynamic and supportive remote work environment that prioritises employee growth and development. We offer competitive salaries, comprehensive benefits, and a culture that fosters collaboration and innovation, ensuring you have the resources to excel in managing high-profile healthcare and MedTech clients. Join us to be part of a team that values your expertise and empowers you to make a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Marketing Account Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Marketing Account Director role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their marketing strategies and be ready to discuss how your experience aligns with their goals. This shows you're not just another candidate; you're genuinely interested in what they do.
✨Tip Number 3
Practice your pitch! Be clear about your achievements and how you've driven client retention and revenue growth in previous roles. We want to hear about your successes, so make sure you can articulate them confidently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and contributing to our success.
We think you need these skills to ace Senior Marketing Account Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Director role. Highlight your experience in account management, especially in B2B marketing or digital agencies. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey in client strategy and relationship management. Share specific examples of how you've maximised client retention and revenue expansion in previous roles.
Showcase Your Leadership Skills:Since this role involves mentoring and leading teams, make sure to highlight your leadership experience. Tell us about times you've supported junior team members and contributed to their development. We love seeing strong leaders!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us. Good luck!
How to prepare for a job interview at Collyde
✨Know Your Clients Inside Out
Before the interview, dive deep into the company’s client portfolio, especially in the healthcare and MedTech sectors. Understand their key challenges and how the agency has helped them succeed. This will show your potential employer that you’re not just familiar with the industry but also ready to act as a strategic advisor.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in mentoring and leading teams. Share specific examples of how you've supported junior team members and improved team performance. Highlighting your leadership style and how it aligns with the company's values can set you apart from other candidates.
✨Demonstrate Data-Driven Decision Making
Since the role involves using KPIs and performance data, come equipped with examples of how you've used data to inform your strategies in past roles. Discuss any tools you’ve used, like Teamwork or Google Workspace, to manage projects and improve outcomes. This shows you’re not just a people person but also a numbers person.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific client situations or project challenges. Think through potential scenarios related to client retention and scope expansion, and prepare your responses. This will demonstrate your problem-solving skills and readiness to tackle real-world challenges.
