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- Tasks: Manage credit hire claims from start to finish, ensuring a smooth process for clients.
- Company: Family-run accident management company with a focus on customer service.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Fast-paced role with varied tasks and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in customers' lives after accidents.
- Qualifications: Organised, proactive individuals with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Competitive dependent on experience
Location: Haslingden - Car driver essential
Job Type: Full time, Permanent
Working Hours: Monday to Friday, 8:30am – 5:30pm (office-based) Plus 1 Saturday per month, 9:00am – 12:00pm
A little bit about us: Collision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden. We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.
Job Description: We are looking for a proactive and organised Credit Hire Claims Handler to join our growing team. In this role, you will take ownership of claims from initial notification through to completion, ensuring a seamless journey for each client. This is a fast-paced and varied position where no two days are the same. You’ll be at the heart of the operation, coordinating with multiple parties while delivering excellent customer service at every stage.
Key Responsibilities:
- Process new claims efficiently and accurately
- Communicate effectively with clients and third parties
- Manage claims from inception to resolution
- Ensure compliance with company policies and procedures
- Provide exceptional customer service throughout the claims process
Credit Hire Motor Claims Handler employer: Collision Solutions
Contact Detail:
Collision Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Hire Motor Claims Handler
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research Collision Solutions and understand their values and services. Tailor your answers to show how you can contribute to their customer-first approach.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested and keeps you on their radar.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which we value highly.
We think you need these skills to ace Credit Hire Motor Claims Handler
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about the opportunity to help customers navigate their claims. A bit of personality can go a long way in making your application stand out.
Tailor Your CV: Make sure your CV is tailored specifically for the Credit Hire Motor Claims Handler position. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at Collision Solutions!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be handling claims and interacting with clients. Avoid jargon and make sure your key points are easy to understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our family-run team at Collision Solutions. We can’t wait to hear from you!
How to prepare for a job interview at Collision Solutions
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of credit hire motor claims. Brush up on relevant legislation and processes, as well as Collision Solutions' approach to customer service. This will show that you're genuinely interested and prepared.
✨Showcase Your Organisational Skills
As a Credit Hire Claims Handler, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or claims simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Customer Service
Collision Solutions prides itself on delivering a customer-first experience. Be ready to discuss how you've handled challenging customer interactions in the past. Highlight your communication skills and your commitment to ensuring a smooth process for clients.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for claims processing, or how they measure success in this role. This shows your enthusiasm and helps you gauge if it's the right fit for you.