At a Glance
- Tasks: Manage travel claims from start to finish, ensuring a smooth client experience.
- Company: Family-run Accident Management and Car Hire company with a customer-first approach.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic and friendly workplace.
- Why this job: Join a growing team and make a real difference in clients' lives.
- Qualifications: Experience in credit hire or insurance claims is a plus; driving licence required.
The predicted salary is between 25000 - 32000 € per year.
Salary: Competitive dependent on experience
Location: Haslingden - Car driver essential
Job Type: Full time, Permanent
Working Hours: Monday to Friday, 8:30am – 5:30pm (office-based) plus 1 Saturday per month, 9:00am – 12:00pm
Collision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.
We are looking for a proactive and organised Credit Hire Claims Handler to join our growing team. In this role, you will take ownership of claims from initial notification through to completion, ensuring a seamless journey for each client.
- Process new claim notifications efficiently and accurately
- Guide clients through the claims process, providing clear advice and regular updates
- Liaise with bodyshops, solicitors, and third-party insurers to progress claims
- Monitor claim progress and proactively resolve any issues or delays
- Ensure full compliance with legal requirements, industry regulations, and company standards
Previous experience in credit hire, insurance claims, or a similar role is advantageous. Full UK driving licence and access to a vehicle is essential due to location.
Travel Claims Handler - Home Working in Haslingden employer: Collision Solutions Ltd
Collision Solutions is an excellent employer that values a family-oriented work culture, offering competitive salaries and a supportive environment for professional growth. As a Travel Claims Handler, you will benefit from flexible home working arrangements while being part of a dedicated team focused on delivering exceptional customer service. With opportunities for career advancement and a commitment to employee well-being, this role in Haslingden provides a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Claims Handler - Home Working in Haslingden
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the claims handling industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching Collision Solutions and understanding their values. We want to see how you can fit into their customer-first approach, so think about examples from your past experiences that showcase your proactive and organised nature.
✨Tip Number 3
Practice common interview questions related to claims handling. We suggest role-playing with a friend or using online resources to get comfortable with articulating your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Collision Solutions.
We think you need these skills to ace Travel Claims Handler - Home Working in Haslingden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Travel Claims Handler role. Highlight any relevant experience in claims handling or customer service, and don’t forget to mention your driving licence since it’s essential for this position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Collision Solutions. Share specific examples of how you've delivered excellent customer service or resolved claims efficiently.
Showcase Your Organisational Skills:As a Credit Hire Claims Handler, being organised is key. In your application, give us a glimpse of how you manage your workload and keep track of multiple claims. We love seeing candidates who can juggle tasks like pros!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our family-run business!
How to prepare for a job interview at Collision Solutions Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of credit hire and insurance claims. Brush up on relevant regulations and industry standards, as this will show your potential employer that you're serious about the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since the job is all about delivering a smooth, professional experience for clients, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to guide clients through processes and resolve issues proactively.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple claims or tasks at once. Share specific strategies you use to stay on top of deadlines and ensure nothing falls through the cracks, as this is crucial for the role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with your interviewers!
