At a Glance
- Tasks: Manage claims from start to finish, ensuring a smooth experience for clients.
- Company: Family-run Accident Management and Car Hire company with a customer-first approach.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Office-based role with opportunities for career development.
- Why this job: Join a growing team and make a real difference in clients' lives.
- Qualifications: Experience in claims handling is a plus; driving licence required.
The predicted salary is between 25000 - 35000 € per year.
Credit Hire Motor Claims Handler
Salary: Competitive dependent on experience
Location: Haslingden - Car driver essential
Job Type: Full time, Permanent
Working Hours: Monday to Friday, 8:30am – 5:30pm (office-based) plus 1 Saturday per month, 9:00am – 12:00pm
Collision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.
We are looking for a proactive and organised Credit Hire Claims Handler to join our growing team. In this role, you will take ownership of claims from initial notification through to completion, ensuring a seamless journey for each client.
- Process new claim notifications efficiently and accurately
- Guide clients through the claims process, providing clear advice and regular updates
- Liaise with bodyshops, solicitors, and third-party insurers to progress claims
- Monitor claim progress and proactively resolve any issues or delays
- Ensure full compliance with legal requirements, industry regulations, and company standards
Previous experience in credit hire, insurance claims, or a similar role is advantageous. Full UK driving licence and access to a vehicle is essential due to location.
Temporary Claims Processor in Haslingden employer: Collision Solutions Ltd
Collision Solutions is an excellent employer that values its employees and fosters a supportive, family-oriented work culture in Haslingden. With competitive salaries and opportunities for professional growth, we prioritise employee development while ensuring a customer-first approach in our operations. Join us to be part of a dedicated team where your contributions are recognised and rewarded, all within a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Claims Processor in Haslingden
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the claims processing world. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching Collision Solutions and understanding their values. Show us you’re not just another candidate; demonstrate how your proactive and organised nature aligns with our customer-first approach.
✨Tip Number 3
Practice common interview questions related to claims handling. Think about how you would guide clients through the process and resolve issues. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our family-run team.
We think you need these skills to ace Temporary Claims Processor in Haslingden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Credit Hire Claims Handler. Highlight any relevant experience in claims processing or customer service, and don’t forget to mention your driving licence since it’s essential for this position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Collision Solutions. Share specific examples of how you've delivered excellent customer service or resolved claims efficiently.
Showcase Your Organisational Skills:As a Claims Handler, being organised is key. In your application, give us a glimpse of how you manage your workload and keep track of multiple claims. We love seeing candidates who can juggle tasks like pros!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Collision Solutions Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of credit hire and insurance claims. Familiarise yourself with common processes and terminology, as this will show that you're proactive and organised, just like the role requires.
✨Demonstrate Customer Focus
Since Collision Solutions prides itself on a customer-first experience, think of examples from your past where you've gone above and beyond for a client. Be ready to share these stories during the interview to highlight your commitment to excellent service.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as resolving delays or liaising with third parties. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to keep clients informed.
✨Show Your Organisational Skills
As a Claims Handler, you'll need to manage multiple claims at once. Bring examples of how you've successfully juggled tasks in previous roles. This will help illustrate your ability to stay organised and efficient under pressure.
