At a Glance
- Tasks: Drive growth by developing innovative solutions and collaborating with cross-functional teams.
- Company: Join Collinson, a leader in travel experiences and customer engagement.
- Benefits: Autonomy to influence strategy, diverse culture, and opportunities for personal growth.
- Other info: Inclusive workplace valuing diversity and personal development.
- Why this job: Shape impactful solutions and build major client partnerships across EMEA.
- Qualifications: 10+ years in commercial strategy, strong analytical skills, and excellent communication.
The predicted salary is between 63000 - 77000 £ per year.
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special.
We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
We're looking for a commercially driven Business Solutions Senior Manager to help accelerate growth across the EMEA region. In this strategic, client-facing role, you'll partner with commercial teams, product experts and senior stakeholders to develop innovative solutions that solve complex client challenges, strengthen relationships and drive measurable business growth.
If you're passionate about combining commercial thinking, customer insight and strategic problem-solving to create compelling value propositions, we'd love to hear from you.
What you'll be doing
- As a Business Solutions Senior Manager, you'll play a key role in helping our sales and account management teams win new business and grow existing client partnerships by:
- Developing scalable commercial frameworks, tools and best practices that improve solution quality and increase win rates.
- Partnering with business development and account management teams to create insight-led value propositions and compelling commercial narratives.
- Identifying, evaluating and prioritising growth opportunities across markets, sectors and key clients.
- Working closely with Product, Data and Technology teams to develop market-ready propositions and differentiated client solutions.
- Supporting strategic sales opportunities by shaping solution responses, proposals, business cases and presentations for high-value or complex opportunities.
- Facilitating client workshops, Customer Value Proposition (CVP) sessions and Quarterly Business Reviews (QBRs) to deepen relationships and identify opportunities for growth.
- Creating thought leadership and market insights that strengthen our position in the Financial Services and Travel sectors.
What we're looking for
- You'll bring a blend of commercial expertise, strategic thinking and consultative problem-solving, together with:
- 10+ years' experience in commercial strategy, business solutions, consulting, loyalty, CRM, customer engagement or digital marketing.
- Experience developing customer engagement or loyalty strategies that deliver measurable commercial outcomes.
- A strong understanding of how to translate customer needs and market insight into compelling value propositions and scalable solutions.
- Excellent analytical skills with experience interpreting data to generate actionable business insights.
- Strong commercial acumen, including business case development, pricing, forecasting or financial analysis.
- Experience managing multiple strategic initiatives and stakeholders simultaneously.
- Outstanding communication and presentation skills, with the confidence to influence senior stakeholders and engage directly with clients.
- Excellent written and spoken English.
- Experience within the Financial Services or Travel industries is highly desirable.
Why join us?
This is an opportunity to influence regional growth, work alongside talented cross-functional teams and shape solutions that create real value for clients. You'll have the autonomy to drive strategic initiatives, contribute to thought leadership and play a visible role in winning and growing major client partnerships across EMEA.
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
Senior Business Solutions Manager in London employer: Collinson
Collinson is an excellent employer that fosters a dynamic and collaborative work culture, where creativity and innovation are encouraged. With a strong focus on employee growth, the company offers numerous opportunities for professional development and career advancement, particularly in the vibrant travel sector. Located in a thriving industry hub, employees benefit from a supportive environment that values client engagement and meaningful contributions to the business.
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We think you need these skills to ace Senior Business Solutions Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Collinson, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Collinson
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Collinson’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
