At a Glance
- Tasks: Support employee relations and organisational change while providing valuable insights to enhance workplace culture.
- Company: Join Collinson, a global leader in travel experiences and customer engagement.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Other info: Embrace diversity and be part of a purpose-driven team focused on meaningful work.
- Why this job: Make a real impact on people's experiences in a dynamic and innovative company.
- Qualifications: HR experience, strong knowledge of UK employment law, and excellent stakeholder management skills.
The predicted salary is between 35000 - 45000 £ per year.
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence.
The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme.
Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special.
We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP.
Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, Easy Jet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
Role Overview
The People Advisor provides operational People support across the Finance and Legal functions.
The role focuses on employee relations, organisational change and manager advisory support, ensuring consistent delivery of people processes and the use of data-led insights to support proactive interventions.
Key Responsibilities
- Employee Relations & Manager Advisory
- Lead end-to-end management of moderate employee relations cases including disciplinary, grievance, performance, absence and flexible working matters
- Provide pragmatic and commercially focused advice to managers - resolving people issues effectively
- Coach managers to build capability, confidence and consistency in people management
- Support investigations and consultation processes where required
- Escalate complex or high-risk cases appropriately
- Organisational Change & Restructuring
- Lead and support moderate organisational change and redundancy consultations
- Support managers through change processes, ensuring compliance with policy and employment legislation
- Prepare consultation documentation and provide guidance on process and approach
- Support delivery of organisational change initiatives
- Escalate complex or large-scale change activity as appropriate
- People Insights & Data
- Use Workday and other people data sources to identify trends across employee relations, absence, attrition and engagement
- Provide insights and recommendations to support proactive interventions
- Highlight emerging risks and themes
- Support evidence-based decision-making across the functions
- Contribute to manager capability and preventative people initiatives through data-led recommendations
- People Processes & Recruitment Support
- Support delivery of annual people processes including performance, talent, reward and engagement cycles
- Support implementation of People Plan priorities across the business areas
- Advise managers on recruitment processes, including role scoping, job requisitions and interview approach
- Provide guidance on selection and assessment best practice
- Participate in interviews where required to support consistency and fair decision-making
- Support managers through cyclical people processes and ensure consistent application of policy and practice
- Stakeholder Support, Governance & Compliance
- Build effective working relationships with managers and leaders across Finance and Legal
- Act as a trusted People advisor on day-to-day people matters within defined scope
- Support compliance activities including occupational health referrals, visas and Subject Access Requests (SARs)
- Maintain accurate documentation and case records
- Ensure activities are managed in line with policy, employment legislation and governance requirements
- Any other duties as reasonably required
Skills & Experience
- Strong HR generalist experience within a complex organisation
- Proven experience managing employee relations cases independently
- Experience supporting organisational change and restructuring activity
- Strong knowledge of UK employment law
- Experience coaching and advising managers
- Strong stakeholder management skills
- Experience using people data to identify trends and drive action
- Ability to manage competing priorities in a fast-paced environment
- CIPD Level 5 or equivalent experience
- Experience using Workday for reporting, dashboards and workforce insights (desirable)
- Effective and timely management of employee relations matters
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work.
Our company values are: Take Action, Do the right thing, One team and Be insight led.
These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup. com
People and Culture Advisor (12 month FTC) in London employer: Collinson
Collinson is an excellent employer that fosters a dynamic and collaborative work culture, where creativity and innovation are encouraged. With a strong focus on employee growth, the company offers numerous opportunities for professional development and career advancement, particularly in the vibrant travel sector. Located in a thriving industry hub, employees benefit from a supportive environment that values client engagement and meaningful contributions to the business.
StudySmarter Expert Advice🤫
We think this is how you could land People and Culture Advisor (12 month FTC) in London
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Collinson and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace People and Culture Advisor (12 month FTC) in London
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Collinson. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Collinson
✨Showcase Your Adaptability
Given that this is a temporary HR role at Collinson, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Collinson uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Collinson.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Collinson.
