At a Glance
- Tasks: Lead exciting legal projects and improve processes using innovative technology.
- Company: Join a forward-thinking company that values diversity and collaboration.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and accountability.
- Why this job: Make a real impact in legal operations while working with cutting-edge tools.
- Qualifications: Experience in legal operations or project management is a plus.
The predicted salary is between 60000 - 75000 € per year.
Key Responsibilities
- Project Delivery & Stakeholder Management
- Coordinate and deliver Legal Operations projects, including key transformation initiatives such as CLM, e‐billing, AI, and process improvements.
- Design, manage, and improve Legal intake and triage processes to ensure work is routed efficiently to the appropriate lawyer, team, or external counsel.
- Maintain and manage project plans, timelines, risks, and dependencies, ensuring delivery aligns with business priorities.
- Support and facilitate workshops and act as the central coordination point across Legal, IT, Commercial, Finance, Procurement, and other teams.
- Build strong stakeholder relationships and support accountability and follow‐through.
- Partner with Legal leadership to balance workloads, identify bottlenecks, and improve responsiveness to the business.
- Operations & Process Improvement
- Support the ongoing running of core Legal Ops processes, including service delivery, CLM, e‐billing and AI adoption, external counsel engagement, and knowledge management.
- Develop and maintain policies, procedures, playbooks, and operating rhythms.
- Contribute to identifying inefficiencies and support the implementation of technology‐driven improvements.
- Translate business requirements into clearly defined system changes and coordinate support.
- Reporting & Data Insights
- Maintain oversight of initiatives using tracking tools (e.g. Smartsheet) and provide clear updates on progress, risks, and outcomes.
- Improve data capture, reporting consistency, and quality across Legal systems.
- Support reporting and data‐driven insights for leadership.
- Track and report on key Legal metrics, including matter volumes, turnaround times, workload distribution, technology adoption, external legal spend, contract cycle times, risk categories, and stakeholder demand.
- Systems, Change & Continuous Improvement
- Support change management, ensuring new processes and systems are adopted effectively.
- Support rollout, adoption, and training for new tools, processes, and initiatives.
- Identify opportunities to leverage automation, AI, and legal technology to improve efficiency.
- Develop and maintain user guidance, training materials, governance documentation, and best‐practice standards for legal systems.
- Monitor system performance, user adoption, data quality, and process compliance, escalating risks or issues where required.
- Support the evaluation, procurement, renewal, and implementation of legal technology solutions.
- Promote a culture of operational discipline, accountability, and continuous improvement within the Legal team.
Knowledge, Skills and Experience Required
- Demonstrates relevant experience in Legal Operations, Contract Management, or Legal Project support (in‐house preferred), working alongside legal, risk, or compliance teams.
- Experience implementing and delivering legal projects or transformation initiatives, including exposure to CLM implementation or onboarding.
- Hands‐on experience supporting implementation, optimisation, administration, or adoption of legal technology solutions (e.g. CLM, e‐billing, AI tools or similar).
- Skills & Attributes
- Strong organisational and project coordination skills, with working knowledge of project management tools and methodologies (e.g. PRINCE2 or equivalent preferred).
- Experience using project tracking tools (e.g. Smartsheet or similar).
- Analytical mindset with the ability to interpret data and identify trends (experience with tools such as Power BI is an advantage).
- Excellent stakeholder management, communication, change management and relationship‐building skills.
- Strong problem‐solving and critical thinking capability.
- Proficiency in Microsoft Office (particularly Excel).
- Ability to manage multiple priorities in a fast‐paced environment.
- Proactive, detail‐oriented, and collaborative, with a strong focus on delivery and follow‐through.
Legal Operations Manager in London employer: Collinson
Collinson is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront of our operations. As a Legal Operations Manager, you will have the opportunity to lead transformative projects while benefiting from continuous professional development and a supportive environment that values diverse perspectives. Located in a vibrant area, we offer a range of employee benefits and a commitment to work-life balance, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to folks in the legal operations space, attend industry events, and connect on LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've successfully managed projects or improved processes in previous roles. We want to see your problem-solving chops in action!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It shows you're genuinely interested in joining our team and helps us keep track of your application more easily.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Legal Operations Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Legal Operations and project management. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Achievements:Don’t just list your duties; share specific examples of projects you've delivered or improvements you've made. We love seeing quantifiable results that demonstrate your impact in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your experiences and skills quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Collinson
✨Know Your Legal Ops Inside Out
Before the interview, make sure you’re well-versed in the key responsibilities of a Legal Operations Manager. Familiarise yourself with concepts like CLM, e-billing, and AI tools. Being able to discuss these topics confidently will show that you’re not just interested but also knowledgeable about the role.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you successfully coordinated projects or managed stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help demonstrate your organisational skills and ability to deliver on time.
✨Build Rapport with Stakeholders
Since stakeholder management is crucial for this role, think of ways to illustrate your relationship-building skills. Share stories about how you’ve effectively collaborated with different teams, such as IT or Finance, to achieve common goals. This will highlight your ability to work cross-functionally.
✨Be Data-Driven
Brush up on your analytical skills and be ready to discuss how you’ve used data to drive decisions in previous roles. Mention any experience with tools like Power BI or Smartsheet, and be prepared to talk about how you’ve improved processes based on data insights.
