Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead QA and Test Automation strategy, shaping world-class digital experiences.
- Company: Join Collinson, a leader in customer loyalty and experience for top global brands.
- Benefits: Flexible working, generous parental leave, and career development opportunities.
- Why this job: Make a real impact on quality and innovation in a supportive, inclusive culture.
- Qualifications: Strong QA and Test Automation experience, with leadership and coding skills.
- Other info: Embrace diversity and continuous improvement in a dynamic, high-performing environment.
The predicted salary is between 43200 - 72000 £ per year.
At Collinson, we help brands inspire loyalty and create better customer experiences. For over 30 years, we have partnered with some of the world’s best-known names in travel, financial services, and retail, from Mastercard and British Airways to Sephora and Radisson Hotel Group. With 2,000 dedicated people across 20 global locations, we are united by a shared purpose: to make every journey, experience, and connection more rewarding.
This role is pivotal to shaping how Collinson designs, builds, and delivers world-class digital experiences. You will lead our global Quality Engineering and Test Automation strategy, building a high-performing QA function that enables confidence, scalability, and innovation across our products and platforms. As an experienced leader, you will coach teams, embed quality standards at every stage of delivery, and champion automation as a key enabler of speed and excellence. Your voice will influence major architectural and strategic decisions, ensuring that quality is baked into every product we release.
What you will do:
- Define and lead Collinson's end-to-end QA and Test Automation strategy.
- Build and grow a talented, diverse team of SDETs and QA professionals.
- Partner with Engineering, Product, and Delivery to design for quality from day one.
- Shape automation frameworks across front-end, API, and end-to-end layers.
- Provide meaningful insight on release readiness, risk, and quality metrics.
- Develop a thriving community of practice that promotes learning and inclusion.
- Transform our testing culture — from gatekeeping to enablement.
What you will bring:
- Strong experience in QA and Test Automation, especially at a senior or head-of-function level.
- Hands-on expertise with modern frameworks (Playwright, Cypress, contract or API testing).
- Comfort coding in TypeScript or similar languages.
- Experience creating scalable test strategies for complex, multi-team delivery environments.
- A track record of building inclusive, high-performing technical teams.
- Strong communication and influencing skills — both technical and non-technical.
- Knowledge of performance and reliability testing (e.g. k6, JMeter) is desirable.
Who you are:
- A coach and mentor who brings out the best in others.
- A collaborator who values diverse opinions and voices.
- Passionate about continuous improvement and automation excellence.
- Committed to creating safe, inclusive spaces where every team member can thrive.
We know that a person’s potential is more than the sum of their past experiences. If you meet most but not all these points, we still encourage you to apply; your unique perspective could make the difference.
What Collinson Offers:
- Flexible and hybrid working options.
- Work from anywhere – 8 weeks a year.
- Generous parental leave and family-friendly policies.
- Career development, mentorship, and training.
- A supportive, inclusive culture with employee resource groups and diversity initiatives.
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our ongoing success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com.
Head of QA and Test Automation in London employer: Collinson
Contact Detail:
Collinson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of QA and Test Automation in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Collinson or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by diving deep into Collinson's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of creating better customer experiences.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led QA teams or implemented test automation strategies. We love hearing about real-life experiences that showcase your leadership and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Collinson.
We think you need these skills to ace Head of QA and Test Automation in London
Some tips for your application 🫡
Show Your Passion for Quality: When you're writing your application, let your enthusiasm for quality shine through! We want to see how you believe quality is everyone's responsibility and how you've championed this in your past roles.
Tailor Your Experience: Make sure to highlight your relevant experience in QA and Test Automation. We’re looking for leaders who have hands-on expertise with modern frameworks, so don’t hold back on showcasing your skills!
Be Authentic: We value diverse perspectives, so be yourself in your application. Share your unique journey and how it has shaped your approach to building inclusive, high-performing teams.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Collinson.
How to prepare for a job interview at Collinson
✨Know Your QA and Automation Inside Out
Make sure you brush up on your knowledge of QA and Test Automation frameworks like Playwright and Cypress. Be ready to discuss how you've implemented these in past roles, as well as your approach to building scalable test strategies.
✨Showcase Your Leadership Skills
As a Head of QA, you'll need to demonstrate your ability to lead and mentor teams. Prepare examples of how you've built high-performing teams and fostered an inclusive culture. Highlight your coaching style and how you bring out the best in others.
✨Communicate Clearly and Effectively
Collinson values strong communication skills, both technical and non-technical. Practice explaining complex concepts in simple terms, and be prepared to discuss how you’ve influenced architectural decisions in previous roles.
✨Emphasise Continuous Improvement
Be ready to talk about your passion for continuous improvement and automation excellence. Share specific instances where you've transformed testing cultures or processes, moving from gatekeeping to enablement, and how that benefited the team and the product.
