At a Glance
- Tasks: Lead exciting Legal Operations projects and enhance processes with innovative technology.
- Company: Join a forward-thinking company that values diversity and collaboration.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team that promotes continuous improvement and accountability.
- Why this job: Make a real impact by improving legal processes and driving transformation initiatives.
- Qualifications: Experience in Legal Operations or project management, with strong organisational skills.
The predicted salary is between 60000 - 80000 € per year.
Key Responsibilities
- Project Delivery & Stakeholder Management: Coordinate and deliver Legal Operations projects, including key transformation initiatives such as CLM, e‑billing, AI, and process improvements. Design, manage, and improve Legal intake and triage processes to ensure work is routed efficiently to the appropriate lawyer, team, or external counsel. Maintain and manage project plans, timelines, risks, and dependencies, ensuring delivery aligns with business priorities. Support and facilitate workshops and act as the central coordination point across Legal, IT, Commercial, Finance, Procurement, and other teams. Build strong stakeholder relationships and support accountability and follow‑through. Partner with Legal leadership to balance workloads, identify bottlenecks, and improve responsiveness to the business.
- Operations & Process Improvement: Support the ongoing running of core Legal Ops processes, including service delivery, CLM, e‑billing and AI adoption, external counsel engagement, and knowledge management. Develop and maintain policies, procedures, playbooks, and operating rhythms. Contribute to identifying inefficiencies and support the implementation of technology‑driven improvements. Translate business requirements into clearly defined system changes and coordinate support.
- Reporting & Data Insights: Maintain oversight of initiatives using tracking tools (e.g. Smartsheet) and provide clear updates on progress, risks, and outcomes. Improve data capture, reporting consistency, and quality across Legal systems. Support reporting and data‑driven insights for leadership. Track and report on key Legal metrics, including matter volumes, turnaround times, workload distribution, technology adoption, external legal spend, contract cycle times, risk categories, and stakeholder demand.
- Systems, Change & Continuous Improvement: Support change management, ensuring new processes and systems are adopted effectively. Support rollout, adoption, and training for new tools, processes, and initiatives. Identify opportunities to leverage automation, AI, and legal technology to improve efficiency. Develop and maintain user guidance, training materials, governance documentation, and best‑practice standards for legal systems. Monitor system performance, user adoption, data quality, and process compliance, escalating risks or issues where required. Support the evaluation, procurement, renewal, and implementation of legal technology solutions. Promote a culture of operational discipline, accountability, and continuous improvement within the Legal team.
Knowledge, Skills and Experience Required:
- Demonstrates relevant experience in Legal Operations, Contract Management, or Legal Project support (in‑house preferred), working alongside legal, risk, or compliance teams.
- Experience implementing and delivering legal projects or transformation initiatives, including exposure to CLM implementation or onboarding.
- Hands‑on experience supporting implementation, optimisation, administration, or adoption of legal technology solutions (e.g. CLM, e‑billing, AI tools or similar).
Skills & Attributes:
- Strong organisational and project coordination skills, with working knowledge of project management tools and methodologies (e.g. PRINCE2 or equivalent preferred).
- Experience using project tracking tools (e.g. Smartsheet or similar).
- Analytical mindset with the ability to interpret data and identify trends (experience with tools such as Power BI is an advantage).
- Excellent stakeholder management, communication, change management and relationship‑building skills.
- Strong problem‑solving and critical thinking capability.
- Proficiency in Microsoft Office (particularly Excel).
- Ability to manage multiple priorities in a fast‑paced environment.
- Proactive, detail‑oriented, and collaborative, with a strong focus on delivery and follow‑through.
Collinson is an equal opportunity employer and welcomes differences in all their forms including colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on‑going success.
Legal Operations Manager employer: Collinson
Collinson is an exceptional employer that fosters a dynamic and inclusive work culture, prioritising employee growth and development. As a Legal Operations Manager, you will have the opportunity to lead transformative projects in a collaborative environment, supported by strong stakeholder relationships and a commitment to continuous improvement. With a focus on innovation and technology adoption, Collinson empowers its employees to drive meaningful change while enjoying a diverse and supportive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Operations Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the legal ops space, attend industry events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Showcase your skills in action! If you’ve worked on projects related to CLM or AI, be ready to discuss them in detail during interviews. Real-life examples make you stand out.
✨Tip Number 3
Prepare for those tricky questions! Think about how you've handled project delivery and stakeholder management in the past. Use the STAR method to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Legal Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Legal Operations and project management. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Achievements:Don’t just list your duties; share specific examples of projects you've delivered or improvements you've made. We love seeing quantifiable results that demonstrate your impact in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your experiences and skills quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Collinson
✨Know Your Legal Ops Inside Out
Before the interview, make sure you thoroughly understand the key responsibilities of a Legal Operations Manager. Familiarise yourself with concepts like CLM, e-billing, and AI tools. Being able to discuss these topics confidently will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects or implemented process improvements. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your organisational skills and ability to handle multiple priorities effectively.
✨Build Rapport with Stakeholders
Since stakeholder management is crucial for this role, think of ways to illustrate your relationship-building skills. Share stories about how you've collaborated with different teams or resolved conflicts. This will highlight your communication skills and ability to work in a cross-functional environment.
✨Be Data-Driven
Given the emphasis on reporting and data insights, be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of metrics you've tracked or improvements you've made based on data analysis. This will show that you have an analytical mindset and can contribute to the company's goals.
