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- Tasks: Support group-wide communications and drive employee engagement through creative content.
- Company: Join Collinson, a global leader in travel experiences and customer engagement.
- Benefits: Collaborative team environment, skill development, and exposure to impactful initiatives.
- Why this job: Make a real impact on how we connect with our people and audiences.
- Qualifications: 1 year of communications experience and strong writing skills required.
- Other info: Diverse and inclusive workplace focused on personal growth and meaningful work.
The predicted salary is between 36000 - 60000 £ per year.
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special.
We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
About the Role
Reporting into the Group Communications team, you’ll play a key role in supporting group-wide communications activity, helping to drive employee engagement and ensure clear, aligned messaging across multiple teams, regions, and brands.
Key Responsibilities
- Communications Support
- Assist in developing and delivering group-wide communication plans and campaigns
- Draft, edit, and proofread content for internal channels, including emails, intranet, newsletters, and presentations
- Support external communications such as press releases, website content, and social media (where applicable)
- Coordination & Stakeholder Management
- Liaise with internal stakeholders to gather information and align messaging
- Coordinate communications calendars to ensure timely and consistent delivery
- Support alignment of messaging across group brands and companies
- Help manage internal communication channels (e.g. SharePoint, Viva Engage, newsletters, digital signage)
- Ensure content is up to date, engaging, and aligned with brand and tone-of-voice guidelines
- Track and organise communications assets and approval processes
- Measurement & Reporting
- Monitor engagement metrics such as open rates, clicks, views, and feedback
- Prepare reports and insights to help evaluate communications effectiveness
- Administrative & Project Support
- Support communications projects, events, and campaigns from planning through delivery
- Assist with agency coordination, approvals, and documentation where required
About You
- At least 1 year’s experience in a similar Communications Executive role
- Strong written and verbal communication skills
- Creative thinker with a proactive, can-do attitude and a desire to learn
- Excellent attention to detail and organisational skills
- Ability to manage multiple tasks and deadlines effectively
- Confidence working with stakeholders at all levels
- Proficient in MS365
- Qualifications or professional certifications in English Language or Literature, Journalism, or Social Sciences
Why Join Us?
You’ll be part of a collaborative, supportive team where you can develop your communications skills, gain exposure to group-level initiatives, and make a real impact on how we connect with our people and external audiences. Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
Group Communications Executive employer: Collinson
Contact Detail:
Collinson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Communications Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Collinson and its values. Understand their mission and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Group Communications Executive, you'll need to convey ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Collinson.
We think you need these skills to ace Group Communications Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Group Communications Executive role. Highlight your relevant experience and skills that align with the job description, showing us why you're the perfect fit!
Showcase Your Writing Skills: Since this role is all about communication, include examples of your writing in your application. Whether it's a blog post, a newsletter, or any other content you've created, let us see your flair for words!
Be Clear and Concise: When drafting your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key messages shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Collinson
✨Know the Company Inside Out
Before your interview, make sure you research Collinson thoroughly. Understand their mission, values, and the services they offer, especially around travel experiences and customer engagement. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Group Communications Executive, strong communication skills are key. Prepare examples of how you've successfully drafted and delivered communications in previous roles. Be ready to discuss your experience with different channels like newsletters, social media, and internal platforms.
✨Demonstrate Your Organisational Skills
Collinson values attention to detail and the ability to manage multiple tasks. Bring examples of how you've organised projects or campaigns in the past. Highlight any tools or methods you use to keep track of deadlines and stakeholder communications.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, upcoming projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
