Global Indirect Tax Manager

Collinson is a global, privately‑owned company dedicated to helping the world travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market‑leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson operates Priority Pass, the world’s original and leading airport‑experiences programme, and works with leading payment networks, banks, airlines and hotel groups worldwide.

Purpose of the job

The Global Indirect Tax Manager will support the Global Indirect Tax Director with all indirect tax issues as required, with a focus on non‑EMEA indirect taxes.

• Ensure compliance as required, working with Collinson finance teams or external advisors
• Ensure efficient process flows from Collinson systems to indirect tax returns to payments
• Handle any new registrations or audits in non‑EMEA jurisdictions
• Provide initial support to the business with queries and contract reviews with oversight and support from the Global Indirect Tax Director
• Develop process flows and governance for non‑EMEA indirect tax returns
• Provide support to the indirect tax manager embedded within the Insurance Group as necessary

Key Responsibilities

Strategic & Governance Support

• Contribute to legislative change analysis and risk identification
• Maintain and enhance the Global Indirect Tax RACM, with a focus on developing control processes and documentation for non‑EMEA indirect taxes

Operational Excellence & Compliance

• Manage non‑EMEA indirect tax compliance including VAT, GST, US sales tax, and IPT
• Oversee VAT return cycles across multiple regions
• Maintain indirect tax provisions and support cashflow forecasting

Advisory & Business Partnering

• Support Director in providing indirect tax advice to commercial and product teams; support the Insurance Group as required with IPT queries
• First point of contact for contract reviews and risk management
• Work with the EMEA Indirect Tax manager to deliver indirect tax training to finance and commercial teams

Technology, Processes & Automation

• Improve use of Vertex and other automation tools – consider use of AI or automation for non‑EMEA regions
• Embed indirect tax requirements into ERP and billing systems
• Enhance process documentation and workflows and document in Loctax

Projects & Transformation

• Responsibility for deep‑dive health checks on VAT/IPT processes outside EMEA

Regional Responsibility

• EMEA: Support the EMEA team as required as the number of live registrations grows
• Americas: Support the Global Director and Americas Director with sales tax filings, disclosures, registrations, and audits
• APAC: Support Japanese consumption tax and regional compliance expansion

Knowledge, skills and experience required

• 6+ years of progressive indirect tax experience covering multiple jurisdictions
• Direct experience of commerce & industry a strong plus, as would be direct experience of indirect tax in a general insurance company (including partial exemption and IPT)
• Ability to work effectively in a small team
• Strong experience of global indirect tax compliance and maintaining a strong control environment, ability to work effectively with the finance teams responsible for delivering VAT data
• Experience of implementing and managing technology to automate indirect tax processes
• Commercial awareness and ability to partner effectively with the business teams

Collinson is an equal opportunity employer and welcomes differences in all their forms including colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on‑going success.

For any additional support throughout the interview process, please email us at ukrecruitment@collinsongroup.com.