Global Account Director

Job Description: Introduction Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centred approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. iProspect is an important part of our world-class offering – a global digital-first end-to-end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the world’s most iconic brands including Sonos, Cox, LG, Hilton, Levi’s, Budweiser, Microsoft, and Procter & Gamble. The iProspect team works across a network of more than 8,000 media and performance specialists spread across 93 global markets. We’re hiring for a Global Account Director as part of iProspect in London. Purpose of the Role We are looking for a curious and energetic person, with a “YES, I can do attitude”, that is comfortable in the uncomfortable and always looking for the next big thing! This is a key position in our team as the Global Account Director. This media senior role is looking after Ferrero across 50+ countries, leading all activities from its central team and accountable for market service. The purpose of this role is to own the day-to-day Client Governance, deliver key ongoing projects, build trusted relationships with Ferrero and support the Global Client Lead in landing key strategic projects. Key Responsibilities Supervising QBRs, Trends, Whitepapers and workshops that need to be presented in key client meetings. Delivering innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients. Building strong client relationships as a trusted advisor with senior client and industry stakeholders. Deepening the relationship to ensure retention and growth. Managing team to ensure they also build strong relationships with their counterparts to deliver outstanding client service. Immersing self and team in clients’ business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client’s products inside out and applies this knowledge to deliver innovative, ambitious client plans and service. Using account plans to stimulate and track future work; manages resources effectively. Understanding client commercial framework and works with senior account leadership to ensure business is run profitably. Improving client satisfaction to expand existing revenue streams and build new ones. Managing systems for forecasting accurate spend and track progress. Translating agency strategy into innovative, executable business plans for own client that deliver business value. Qualifications + Skills Global experience essential. FMCG Experience essential. End-to-End Media Planning experience. 10+ years in a similar role. Deep knowledge and understanding of media disciplines from a global and local perspective. Performance Media, Ecommerce Media, Offline Media & Communications Planning experience essential. Direct people management experience. What we offer This is a permanent role. The teams are based in our London office and operate under flexible working arrangements and are in the office Tuesdays and Thursdays. As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs. Inclusion and Diversity Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams. About Dentsu Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo, Japan and our 65,000 employee-base of dedicated professionals work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society. Diversity, equity, and inclusion sits at the heart of our Social Impact strategy – our fully integrated sustainability strategy which includes our ambition to build a fair and more equal society, where everyone is equipped to thrive. #LI-Hybrid Location: London Brand: Global iProspect Time Type: Full time Contract Type: Permanent #J-18808-Ljbffr