Senior Director - Product and UX

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence.

The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme.

Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special.

We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP.

Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

• As a
• Senior Product Manager - Ecosystem SDKs and Widgets

, you will lead the strategy, discovery, and delivery of Collinson’s SDK and widget capabilities, enabling clients and partners to integrate Collinson propositions into their own digital ecosystems faster, more consistently, and with less bespoke development effort.

This role is focused on simplifying the developer and implementation experience across Collinson’s ecosystem.

You will own reusable capabilities that support discovery, configuration, testing, launch, adoption, and ongoing optimisation, working closely with product, engineering, architecture, commercial, and implementation teams to deliver scalable and commercially valuable outcomes.

Simplify client and partner integration by improving developer onboarding, documentation, sandbox access, implementation guidance, and self-service support.

• Translate client, developer, commercial, and technical needs into clear product requirements, backlogs, acceptance criteria, and release plans.
• Work with engineering, architecture, security, UX, commercial, and implementation teams to deliver scalable, secure, reusable, and supportable capabilities.
• Define and maintain standards for usability, configuration, versioning, compatibility, performance, security, analytics, documentation, and release management.
• Use adoption data, implementation feedback, and performance metrics to reduce integration friction, increase reuse, and improve time-to-market.

Proven product management experience in SDKs, widgets, developer platforms, digital integration, or reusable platform capabilities.

• Strong understanding of developer experience, including documentation, onboarding, sandbox access, implementation support, and self-service tools.
• Good technical fluency across APIs, SDKs, widgets, authentication, versioning, configuration, analytics, performance, privacy, and security.
• Experience working with engineering, architecture, UX, commercial, and implementation teams to deliver scalable digital products.
• Strong analytical skills, with experience using adoption data, feedback, and performance metrics to improve product outcomes.
• Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.