Workplace Host- (Part Time) Global Business Services & Operations · London

We are seeking a proactive and personable Workplace Host to support the smooth day-to-day running of the workplace environment. This role combines facilities coordination, front‑of‑house hosting, and reception support to ensure employees and visitors receive a professional and welcoming experience. The successful candidate will be highly organised, service‑focused, and flexible, with the ability to support operational needs and provide additional cover during periods of annual leave. In addition, you will be required to carry out administrative duties as directed by the Estates Manager or VP Facilities and Real Estate Management.

This role is Part Time: Tuesday/Wednesday/Thursday 08:00 – 14:00

• Provide a professional and welcoming front‑of‑house presence for employees, guests, and visitors
• Support reception duties as a secondary receptionist when required
• Manage visitor sign‑in processes and meeting room coordination
• Handle incoming calls, deliveries, and general enquiries
• Maintain presentation standards across reception and communal areas

• Conduct daily workplace checks to ensure office areas remain clean, safe, and operational
• Coordinate meeting room setups and refreshments where required
• Support office supplies management, including stationery and kitchen stock
• Liaise with contractors, building management, and external service providers as needed
• Assist with ad‑hoc facilities tasks and workplace requests

• Provide flexible cover during annual leave and absences where required
• Support workplace events and internal meetings
• Escalate maintenance or health & safety concerns appropriately
• Contribute to a positive workplace culture and employee experience

• Must have: Reception & administration experience within a corporate environment
• Must have: Intermediate MS Word, MS Excel, MS Outlook, MS Teams
• Must have: Excellent communication skills, both verbal and written
• Must have: Experience of delivering excellent customer service both face‑to‑face and over the telephone
• Must have: Ability to liaise with staff & visitors at an Executive Level
• Desirable: Previous hotel or cabin crew experience would be an advantage
• Desirable: Fire Warden and First Aid trained

• Previous experience in facilities, reception, hospitality, or workplace support roles
• Strong interpersonal and communication skills
• Professional, approachable, and customer‑service focused
• Ability to multitask
• Reliable, flexible, and proactive approach to work
• Good working knowledge of Microsoft Office and workplace systems
• Comfortable working independently and as part of a team

• Friendly and welcoming
• Highly organised with strong attention to detail
• Hands‑on and adaptable
• Calm under pressure
• Takes pride in maintaining high workplace standards

This role requires flexibility to provide additional support and cover during periods of annual leave and business need.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on‑going success.