At a Glance
- Tasks: Lead the strategy and delivery of our internal API ecosystem, focusing on Salesforce integration.
- Company: Join a forward-thinking company that values diversity and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and operational excellence.
- Why this job: Make a real impact by driving scalable solutions in a dynamic tech environment.
- Qualifications: Experience in product management and technical integrations, especially with Salesforce.
The predicted salary is between 70000 - 90000 £ per year.
We’re looking for a Senior Technical Product Manager to lead the strategy, delivery, and evolution of our internal integration and API ecosystem, with a primary focus on services and APIs that connect our platforms and operational systems with Salesforce and enable reusable, secure, well-governed Salesforce-connected API services across the business. This role is critical in enabling scalable customer, operational, and commercial processes across the business. You will own the integration product landscape that underpins how systems exchange data, automate workflows, and maintain consistent customer and operational information across the organisation. You’ll operate at the intersection of product, engineering, architecture, and business operations — driving both strategic direction and hands‑on delivery. This is a highly technical product role requiring someone who can think strategically about platform and process design, platform scalability, while also diving into technical detail to guide engineering teams through complex integration challenges.
Key Responsibilities
- Own the vision, roadmap, and prioritisation for internal APIs and integration capabilities connecting Salesforce with enterprise platforms and operational systems.
- Define Internal API strategy aligned to business transformation, operational efficiency, and platform scalability goals.
- Drive API‑first and event‑driven integration approaches where appropriate.
- Identify opportunities to simplify system interactions, reduce technical debt, and improve data consistency across platforms.
- Balance short‑term delivery needs with long‑term architectural sustainability.
- Drive product discovery activities to validate opportunities, prioritise business value, and shape scalable platform solutions.
- Work closely with engineering, architecture, Salesforce, and platform teams to define scalable integration patterns and API standards.
- Understand and challenge technical solutions, data flows, system dependencies, and architectural decisions.
- Guide the design of resilient, secure, and reusable APIs and integrations.
- Contribute to discussions around middleware, orchestration, authentication, observability, eventing, and data synchronisation.
- Ensure integrations are designed with operational stability, maintainability, and scalability in mind.
- Lead end‑to‑end delivery of integration and API initiatives across multiple business systems.
- Manage and prioritise integration backlogs across Salesforce and connected enterprise applications.
- Partner closely with engineering teams throughout discovery, design, build, testing, and release phases.
- Work with QA, DevOps, support, and operational teams to ensure reliable production delivery and monitoring.
- Drive continuous improvement across API performance, reliability, data quality, and operational processes.
- Collaborate with business stakeholders, operational teams, and engineering teams to understand process and integration requirements.
- Translate complex operational and technical challenges into clear product outcomes.
- Communicate effectively with both technical and non‑technical stakeholders.
- Act as the primary product lead for internal integration capabilities and platform connectivity.
- Drive alignment across engineering, architecture, Salesforce, operations, data, and business teams to deliver cohesive platform and integration outcomes.
Knowledge, skills and experience required
Essential
- Significant experience as a Product Manager or Technical Product Manager in a complex technology environment.
- Proven experience delivering internal APIs, enterprise integrations, or platform connectivity solutions.
- Strong understanding of API architectures, microservices, middleware, and system integration patterns.
- Experience working with Salesforce ecosystems and enterprise platform integrations.
- Ability to engage deeply with engineering and architecture teams on technical design and delivery decisions.
- Strong understanding of data flows, system interoperability, and operational process automation.
- Experience working in Agile product delivery environments.
- Strong stakeholder management and communication skills.
Desirable
- Experience with integration platforms such as MuleSoft, Boomi, Kafka, or similar middleware/event platforms.
- Knowledge of Salesforce platform capabilities, APIs, and ecosystem architecture.
- Experience with cloud‑native and distributed systems.
- Understanding of authentication and security models such as OAuth2 and JWT.
- Experience working within enterprise operational, CRM, customer management, or workflow platforms.
- Exposure to customer lifecycle, loyalty, travel, fintech, or enterprise servicing environments.
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on‑going success.
