Collinson Group is hiring a Triage Analyst to coordinate end-to-end triage activity, assess issues, and drive resolution. You will liaise between business and technology teams, monitor service performance and communicate with stakeholders.
This role involves analysing incident trends, producing dashboards and supporting continuous improvement of processes and controls. London-based, on-site role with opportunities to influence major customer outcomes.
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Triage & Incident Analyst — Data-Driven Issue Resolution in London employer: Collinson Group
Collinson Group is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact the evolution of scalable platforms. With a strong focus on employee growth, we offer numerous opportunities for professional development and career advancement, all while being part of a dynamic team in the heart of the United Kingdom. Join us to be at the forefront of product innovation and make a meaningful difference in the industry.
