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- Tasks: Lead exciting legal operations projects and enhance processes with innovative technology.
- Company: Join a forward-thinking company that values diversity and collaboration.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact in legal operations while working with cutting-edge tools.
- Qualifications: Experience in legal operations or project management, with strong organisational skills.
The predicted salary is between 60000 - 75000 £ per year.
Key Responsibilities
- Project Delivery & Stakeholder Management
- Coordinate and deliver Legal Operations projects, including key transformation initiatives such as CLM, e‑billing, AI, and process improvements.
- Design, manage, and improve Legal intake and triage processes to ensure work is routed efficiently to the appropriate lawyer, team, or external counsel.
- Maintain and manage project plans, timelines, risks, and dependencies, ensuring delivery aligns with business priorities.
- Support and facilitate workshops and act as the central coordination point across Legal, IT, Commercial, Finance, Procurement, and other teams.
- Build strong stakeholder relationships and support accountability and follow‑through.
- Partner with Legal leadership to balance workloads, identify bottlenecks, and improve responsiveness to the business.
- Operations & Process Improvement
- Support the ongoing running of core Legal Ops processes, including service delivery, CLM, e‑billing and AI adoption, external counsel engagement, and knowledge management.
- Develop and maintain policies, procedures, playbooks, and operating rhythms.
- Contribute to identifying inefficiencies and support the implementation of technology‑driven improvements.
- Translate business requirements into clearly defined system changes and coordinate support.
- Reporting & Data Insights
- Maintain oversight of initiatives using tracking tools (e.g. Smartsheet) and provide clear updates on progress, risks, and outcomes.
- Improve data capture, reporting consistency, and quality across Legal systems.
- Support reporting and data‑driven insights for leadership.
- Track and report on key Legal metrics, including matter volumes, turnaround times, workload distribution, technology adoption, external legal spend, contract cycle times, risk categories, and stakeholder demand.
- Systems, Change & Continuous Improvement
- Support change management, ensuring new processes and systems are adopted effectively.
- Support rollout, adoption, and training for new tools, processes, and initiatives.
- Identify opportunities to leverage automation, AI, and legal technology to improve efficiency.
- Develop and maintain user guidance, training materials, governance documentation, and best‑practice standards for legal systems.
- Monitor system performance, user adoption, data quality, and process compliance, escalating risks or issues where required.
- Support the evaluation, procurement, renewal, and implementation of legal technology solutions.
- Promote a culture of operational discipline, accountability, and continuous improvement within the Legal team.
Knowledge, Skills and Experience Required
- Demonstrates relevant experience in Legal Operations, Contract Management, or Legal Project support (in‑house preferred), working alongside legal, risk, or compliance teams.
- Experience implementing and delivering legal projects or transformation initiatives, including exposure to CLM implementation or onboarding.
- Hands‑on experience supporting implementation, optimisation, administration, or adoption of legal technology solutions (e.g. CLM, e‑billing, AI tools or similar).
- Skills & Attributes
- Strong organisational and project coordination skills, with working knowledge of project management tools and methodologies (e.g. PRINCE2 or equivalent preferred).
- Experience using project tracking tools (e.g. Smartsheet or similar).
- Analytical mindset with the ability to interpret data and identify trends (experience with tools such as Power BI is an advantage).
- Excellent stakeholder management, communication, change management and relationship‑building skills.
- Strong problem‑solving and critical thinking capability.
- Proficiency in Microsoft Office (particularly Excel).
- Ability to manage multiple priorities in a fast‑paced environment.
- Proactive, detail‑oriented, and collaborative, with a strong focus on delivery and follow‑through.
Collinson is an equal opportunity employer and welcomes differences in all their forms including colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on‑going success.
Legal Operations Manager Legal Risk and Compliance · London · employer: Collinson Group
Contact Detail:
Collinson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Operations Manager Legal Risk and Compliance · London ·
✨Tip Number 1
Network like a pro! Reach out to folks in the legal ops space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, offer to present your ideas or solutions during interviews. It’s a great way to demonstrate your project management and problem-solving chops.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you note that highlights something specific from your conversation. It shows you're genuinely interested and keeps you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are enthusiastic about joining us at StudySmarter. Plus, it makes tracking your application a breeze!
We think you need these skills to ace Legal Operations Manager Legal Risk and Compliance · London ·
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Legal Operations and project management. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant achievements!
Showcase Your Stakeholder Skills: Since building strong relationships is key for this role, share examples of how you've successfully managed stakeholders in the past. We love to see how you’ve navigated complex environments and kept everyone on the same page.
Be Data-Driven: Highlight your analytical skills by mentioning any tools or methods you've used to track project progress or improve processes. We’re keen on candidates who can turn data into actionable insights, so don’t forget to include that!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Collinson Group
✨Know Your Legal Ops Inside Out
Before the interview, make sure you thoroughly understand the key responsibilities of a Legal Operations Manager. Familiarise yourself with concepts like CLM, e-billing, and AI tools. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Project Management Skills
Be ready to discuss specific projects you've managed in the past. Use examples that highlight your organisational skills and ability to coordinate across teams. Mention any project management tools you've used, like Smartsheet, to demonstrate your hands-on experience.
✨Build Strong Stakeholder Relationships
Prepare to talk about how you've built relationships with stakeholders in previous roles. Share examples of how you’ve facilitated workshops or improved communication between teams. This shows you can be the central coordination point they’re looking for.
✨Emphasise Continuous Improvement
Discuss your approach to identifying inefficiencies and implementing improvements. Highlight any experience you have with change management and training for new processes or systems. This will show that you’re proactive and committed to enhancing operational discipline.