Delivery Manager · Dallas · in London

Collinson Group is a global leader in driving loyalty and engagement for many of the world's largest companies, predominantly through the provision of travel-related benefits within a market-leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits, and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400 million end consumers. We have more than 25 years' experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

Our mission is focused on doing good beyond profit, which means we seek out opportunities for our people to share in our success and give back to the communities and people within which we work. The success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

What Does a Delivery Manager do:

The Delivery Manager ensures the predictable, high-quality delivery of products and initiatives by coordinating cross-functional teams, removing delivery risks, and establishing clear governance across the delivery lifecycle. The role requires exceptional organisational, communication, and problem-solving skills to oversee the scoping, planning, and execution of cross-functional initiatives.

What You'll Do:

• Planning and dependencies – work with workstream leads to build a project plan outlining key activities and milestones whilst identifying and tracking key internal/external dependencies.
• Resourcing – work with workstream leads to understand resource requirements ensuring relevant stakeholders are aware of demand for each of their teams.
• Delivery – monitor individual workstream performance against the plan, challenge slippage, and help define and implement mitigations.
• Risk and issue management – review the risks and issues experienced by the workstream leads and elevate as needed to the Project Sponsor and/or Steering Committee.
• Governance – facilitate relevant governance forums and the distribution and closure of relevant actions and decisions.
• Stakeholder management – establish strong working relationships with different stakeholder groups.
• Team leadership – oversee the work of the Workstream Leads.
• Reporting – collate reports from Workstream Leads to build a view of programme progress.
• PM community – be an active member of the PM Community, sharing insights and experience to help raise standards across the organisation.

What You'll Need:

• Project Management
• Change Management
• Strategic thinking and planning
• Communication and stakeholder management/influencing
• Cross-functional working
• Leadership and team management
• Training and development
• Problem solving and analysis
• Ability to deal with ambiguity
• Commitment to continuous learning
• Previous experience as a Project Manager (3-5 years)
• Previous experience of managing projects within Technology organisations.
• Previous experience of working successfully with Change Managers
• Previous experience of delivering both standalone projects and projects that form part of a wider programme
• External certifications in Project Management desirable but not essential (e.g. Prince2 or APM)
• Experience and understanding of Lean Six Sigma is desirable but not essential
• Experience and understanding of SaaS solutions is desirable but not essential.

You can look forward to a competitive salary and benefit plan including but not limited to:

• 100% employer paid medical, dental, life & LTD insurance for employees
• 100% match to your 401k deferrals (limited) with 100% vesting at 6 months
• Supplemental Insurance including STD, additional Life
• Priority Pass Membership
• Global Mentoring Program
• Wellness Programs
• Lifestyle Benefits

Collinson is an equal opportunity employer and welcomes differences in all their forms. We are focused on continually evolving our purpose-driven, high-performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work.

In your application, please feel free to note which pronouns you use. If you need any extra support throughout the interview process, then please email us at ushr@collinsongroup.com.