Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with travel-related inquiries and provide exceptional service.
- Company: Join Collinson, a global leader in enhancing travel experiences.
- Benefits: Enjoy competitive pay, travel perks, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth in the travel industry.
- Why this job: Be part of a team that transforms travel for millions worldwide.
- Qualifications: Fluent in French and excellent communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special.
Customer Service Advisor- French Speaking Travel Experience · Cape Town in London employer: Collinson Group
Contact Detail:
Collinson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor- French Speaking Travel Experience · Cape Town in London
✨Tip Number 1
Get to know the company inside out! Research Collinson and their services, especially their airport experiences and customer engagement strategies. This will help you tailor your conversation during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your French! Since this role requires you to speak French, brush up on your language skills. Try role-playing common customer service scenarios in French to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Collinson on LinkedIn. They can provide insider tips and might even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and keen to join the team at Collinson.
We think you need these skills to ace Customer Service Advisor- French Speaking Travel Experience · Cape Town in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Customer Service Advisor role. Highlight any previous customer service experience, especially in travel or hospitality, to show us you’re a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about travel and how your French-speaking skills can enhance our customer experience. Keep it engaging and personal!
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to communicate clearly and effectively, both in writing and verbally. We want to see how you connect with customers!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Don’t miss out on this opportunity!
How to prepare for a job interview at Collinson Group
✨Know Your Stuff
Before the interview, make sure you research Collinson and their services thoroughly. Understand their role in the travel industry, especially regarding customer engagement and airport experiences. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Language Skills
As a French-speaking Customer Service Advisor, it’s crucial to demonstrate your language proficiency. Prepare to switch between English and French during the interview, and practice common customer service scenarios in both languages to highlight your communication skills.
✨Emphasise Your Travel Experience
Since the role is centred around travel, share any relevant personal or professional travel experiences. Discuss how these experiences have shaped your understanding of customer needs and expectations in the travel sector, making you a perfect fit for the position.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about Collinson’s future projects or their approach to customer service. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.