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- Tasks: Assist international customers with travel inquiries and provide top-notch support.
- Company: Global travel services company with a diverse clientele.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in travellers' experiences.
- Qualifications: Fluency in Arabic and strong communication skills required.
- Other info: Fast-paced environment with a focus on quality and performance.
The predicted salary is between 30000 - 42000 £ per year.
A global travel services company is seeking a customer service representative fluent in Arabic. The role involves taking inbound calls and handling inquiries from an international clientele. Candidates must demonstrate exceptional communication and problem-solving skills, with flexibility to work varied shifts including weekends. This is a dynamic position within a fast-paced environment, where you will be expected to meet quality standards and performance targets.
Arabic-speaking Travel Customer Support Specialist in London employer: Collinson Group
Contact Detail:
Collinson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arabic-speaking Travel Customer Support Specialist in London
✨Tip Number 1
Make sure you brush up on your Arabic communication skills! Practise speaking clearly and confidently, as you'll be handling inquiries from an international clientele. The better you can express yourself, the more likely you are to impress during the interview.
✨Tip Number 2
Research the company and its services before your interview. Knowing their offerings will help you answer questions more effectively and show that you're genuinely interested in the role. Plus, it’ll give you a chance to ask insightful questions!
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or tricky situations. Being able to demonstrate your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Arabic-speaking Travel Customer Support Specialist in London
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about communicating with Arabic-speaking customers, make sure to highlight your fluency in Arabic. We want to see how you can use your language skills to provide top-notch support!
Tailor Your Experience: When you're writing your application, focus on any previous customer service experience you have. We love seeing how you've handled inquiries and solved problems in the past, especially in a fast-paced environment like ours.
Be Flexible: This job requires flexibility with shifts, so let us know about your availability. If you’re open to working weekends or varied hours, make that clear in your application – it shows us you’re ready for the dynamic nature of the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Collinson Group
✨Brush Up on Your Arabic
Since the role requires fluency in Arabic, make sure you’re comfortable speaking and understanding it in a customer service context. Practise common phrases and responses that might come up during the interview, especially those related to travel inquiries.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Think of specific situations where your quick thinking made a difference. This will demonstrate your ability to handle the dynamic nature of the role.
✨Familiarise Yourself with Travel Services
Research the company’s services and the travel industry as a whole. Being knowledgeable about popular destinations, travel regulations, and customer expectations will help you stand out as a candidate who is genuinely interested in the role.
✨Be Ready for Shift Flexibility Questions
Since the position requires flexibility with shifts, be prepared to discuss your availability openly. Highlight your willingness to work weekends or varied hours, as this shows your commitment to meeting the company's needs.
