At a Glance
- Tasks: Lead key accounts and drive growth in a dynamic, fast-paced environment.
- Company: Join Collinson, a global leader in travel solutions and customer engagement.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional development.
- Other info: Collaborative culture that values diversity and innovation.
- Why this job: Make a real impact with high-profile clients in the financial services sector.
- Qualifications: Experience managing strategic accounts and strong relationship-building skills required.
The predicted salary is between 60000 - 80000 £ per year.
Collinson is the global, privately‑owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market‑leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
About the Role
We are looking for a commercially driven Strategic Account Director to lead a portfolio of key accounts, including one of Europe’s leading digital banking and payments platforms. In this role, you will own the strategy, growth, and day‑to‑day management of your accounts, building strong relationships with senior stakeholders and driving adoption, retention, and revenue growth. You will work closely with internal teams across Product, Operations, Finance, Data, and Marketing to deliver outstanding client outcomes and support long‑term business growth.
What You’ll Do
- Own the commercial performance and strategic direction of your accounts.
- Develop and execute account plans aligned to client objectives and business goals.
- Drive revenue growth, product adoption, and market share.
- Build trusted relationships with key client stakeholders and act as their primary point of contact.
- Lead strategic projects, ensuring clear scope, stakeholder alignment, and successful delivery.
- Conduct regular business reviews and provide data‑driven recommendations.
- Support clients' product roadmaps and identify opportunities for growth and innovation.
- Collaborate with internal teams to resolve challenges and deliver exceptional service.
- Provide market insights and customer feedback to Product and Technical teams.
- Assess risks, manage escalations, and balance competing priorities to achieve results.
What We’re Looking For
- Proven experience managing strategic accounts with revenues exceeding £50m.
- Experience within Financial Services, Payments, Banking, FinTech, or related sectors.
- Strong stakeholder management and relationship‑building skills.
- Commercially astute with experience driving growth within existing accounts.
- Strong analytical, negotiation, and problem‑solving abilities.
- Experience leading complex cross‑functional projects.
- High level of numeracy and proficiency in Excel, PowerPoint, and Salesforce.
- Strategic mindset with the ability to translate plans into action.
Desirable
- Knowledge of customer loyalty, engagement, or travel‑related products.
- Understanding of technology and trends shaping the payments and travel industries.
About You
You are a collaborative and proactive professional who thrives in a fast‑paced environment. You can confidently influence senior stakeholders, manage complexity, and balance strategic thinking with operational delivery. Most importantly, you are passionate about building long‑term client partnerships and delivering measurable business results.
If you’re looking for an opportunity to work with high‑profile clients and make a real commercial impact, we’d love to hear from you.
Equal Opportunity Employer
Collinson is an equal opportunity employer and welcomes differences in all their forms including colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on‑going success.
Account Director Commercial · London · employer: Collinson Group
Collinson is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to drive strategic growth and build meaningful client relationships. Located in London, the company offers competitive benefits, opportunities for professional development, and the chance to work with high-profile clients in the fast-evolving financial services sector. With a commitment to diversity and equal opportunity, Collinson values the unique contributions of every team member, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director Commercial · London ·
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Collinson. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Collinson's recent projects and initiatives. Show us you’re not just another candidate; demonstrate your knowledge and passion for their mission in travel and customer engagement.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing strategic accounts and driving growth. We want to hear how you can make a real impact on their business.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show us you’re genuinely interested in the role. Plus, it’s a great chance to reiterate your enthusiasm!
We think you need these skills to ace Account Director Commercial · London ·
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Strategic Account Director. Highlight your experience in managing strategic accounts and driving revenue growth, especially in Financial Services or related sectors. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about building long-term client partnerships and how you can make a commercial impact. Be sure to mention specific examples of your past successes that relate to the job description.
Showcase Your Stakeholder Management Skills:In your application, emphasise your ability to build strong relationships with senior stakeholders. We love candidates who can confidently influence and manage complexity, so share any relevant experiences that demonstrate these skills.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Collinson Group
✨Know Your Accounts Inside Out
Before the interview, dive deep into the accounts you'll be managing. Understand their business models, recent news, and how they fit into the broader market landscape. This will help you demonstrate your strategic mindset and show that you're ready to take ownership of their commercial performance.
✨Build Relationships with Key Stakeholders
Think about how you can establish trust and rapport with senior stakeholders. Prepare examples of how you've successfully built relationships in the past, especially in high-pressure environments. This will highlight your relationship-building skills and your ability to influence decision-makers.
✨Showcase Your Analytical Skills
Be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've conducted business reviews or provided data-driven recommendations. This will illustrate your strong analytical abilities and your knack for problem-solving.
✨Demonstrate Your Commercial Acumen
Prepare to talk about specific strategies you've implemented to drive revenue growth and product adoption. Highlight your experience in managing accounts with significant revenues and how you've balanced competing priorities to achieve results. This will showcase your commercial savvy and strategic thinking.
