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- Tasks: Lead exciting legal projects and improve processes with innovative technology.
- Company: Join a forward-thinking company that values diversity and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and teamwork.
- Why this job: Make a real impact in legal operations while working with cutting-edge tools.
- Qualifications: Experience in legal operations or project management is a plus.
The predicted salary is between 60000 - 75000 £ per year.
Key Responsibilities
- Project Delivery & Stakeholder Management: Coordinate and deliver Legal Operations projects, including key transformation initiatives such as CLM, e‑billing, AI, and process improvements. Design, manage, and improve Legal intake and triage processes to ensure work is routed efficiently to the appropriate lawyer, team, or external counsel. Maintain and manage project plans, timelines, risks, and dependencies, ensuring delivery aligns with business priorities. Support and facilitate workshops and act as the central coordination point across Legal, IT, Commercial, Finance, Procurement, and other teams. Build strong stakeholder relationships and support accountability and follow‑through. Partner with Legal leadership to balance workloads, identify bottlenecks, and improve responsiveness to the business.
- Operations & Process Improvement: Support the ongoing running of core Legal Ops processes, including service delivery, CLM, e‑billing and AI adoption, external counsel engagement, and knowledge management. Develop and maintain policies, procedures, playbooks, and operating rhythms. Contribute to identifying inefficiencies and support the implementation of technology‑driven improvements. Translate business requirements into clearly defined system changes and coordinate support.
- Reporting & Data Insights: Maintain oversight of initiatives using tracking tools (e.g. Smartsheet) and provide clear updates on progress, risks, and outcomes. Improve data capture, reporting consistency, and quality across Legal systems. Support reporting and data‑driven insights for leadership. Track and report on key Legal metrics, including matter volumes, turnaround times, workload distribution, technology adoption, external legal spend, contract cycle times, risk categories, and stakeholder demand.
- Systems, Change & Continuous Improvement: Support change management, ensuring new processes and systems are adopted effectively. Support rollout, adoption, and training for new tools, processes, and initiatives. Identify opportunities to leverage automation, AI, and legal technology to improve efficiency. Develop and maintain user guidance, training materials, governance documentation, and best‑practice standards for legal systems. Monitor system performance, user adoption, data quality, and process compliance, escalating risks or issues where required. Support the evaluation, procurement, renewal, and implementation of legal technology solutions. Promote a culture of operational discipline, accountability, and continuous improvement within the Legal team.
Knowledge, Skills and Experience Required:
- Demonstrates relevant experience in Legal Operations, Contract Management, or Legal Project support (in‑house preferred), working alongside legal, risk, or compliance teams.
- Experience implementing and delivering legal projects or transformation initiatives, including exposure to CLM implementation or onboarding.
- Hands‑on experience supporting implementation, optimisation, administration, or adoption of legal technology solutions (e.g. CLM, e‑billing, AI tools or similar).
Skills & Attributes:
- Strong organisational and project coordination skills, with working knowledge of project management tools and methodologies (e.g. PRINCE2 or equivalent preferred).
- Experience using project tracking tools (e.g. Smartsheet or similar).
- Analytical mindset with the ability to interpret data and identify trends (experience with tools such as Power BI is an advantage).
- Excellent stakeholder management, communication, change management and relationship‑building skills.
- Strong problem‑solving and critical thinking capability.
- Proficiency in Microsoft Office (particularly Excel).
- Ability to manage multiple priorities in a fast‑paced environment.
- Proactive, detail‑oriented, and collaborative, with a strong focus on delivery and follow‑through.
Collinson is an equal opportunity employer and welcomes differences in all their forms including colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on‑going success.
Legal Operations Manager Legal Risk and Compliance · London · employer: Collinson Group
Contact Detail:
Collinson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Operations Manager Legal Risk and Compliance · London ·
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Legal Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your interview game on point! Research common interview questions for Legal Operations roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your skills with a portfolio! If you've worked on any relevant projects, compile them into a portfolio that highlights your achievements in legal operations, project management, and process improvements. This will give you an edge during interviews.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team. Don't miss out on the chance to land your dream job!
We think you need these skills to ace Legal Operations Manager Legal Risk and Compliance · London ·
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Legal Operations and project management. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant achievements!
Showcase Your Tech Savvy: Since we’re all about leveraging technology, mention any experience you have with legal tech solutions like CLM or e-billing. If you've worked with tools like Smartsheet or Power BI, let us know – it’ll definitely catch our eye!
Highlight Stakeholder Management Skills: We value strong relationships across teams, so share examples of how you've successfully managed stakeholders in the past. Whether it’s through workshops or project coordination, show us your communication prowess!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and bullet points where possible to make your experience easy to digest. Remember, we’re looking for someone who can communicate effectively, so let that shine through!
How to prepare for a job interview at Collinson Group
✨Know Your Legal Ops Inside Out
Before the interview, make sure you thoroughly understand the key responsibilities of a Legal Operations Manager. Familiarise yourself with concepts like CLM, e-billing, and AI tools. Being able to discuss these topics confidently will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects or transformed processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your organisational skills and ability to deliver results under pressure.
✨Build Rapport with Stakeholders
Since stakeholder management is crucial for this role, think of ways to illustrate your relationship-building skills. Share stories about how you've effectively collaborated with different teams or resolved conflicts. This will highlight your communication skills and ability to work cross-functionally.
✨Be Data-Driven
Brush up on your analytical skills and be ready to discuss how you've used data to drive decisions in previous roles. If you have experience with tools like Power BI or Smartsheet, mention it! Showing that you can interpret data and identify trends will set you apart as a candidate who can contribute to reporting and insights.