Collinson Group in London seeks a Triage Analyst to coordinate end-to-end triage, assess issues and manage service requests. You will prioritise, track progress and communicate with stakeholders to protect service performance.
You will produce dashboards, analyze incident trends and collaborate with business and technology teams to drive improvements and ensure compliance with processes and standards.
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Hybrid Triage Analyst — Incident & Service Management employer: Collinson Group
Collinson Group is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact the evolution of scalable platforms. With a strong focus on employee growth, we offer numerous opportunities for professional development and career advancement, all while being part of a dynamic team in the heart of the United Kingdom. Join us to be at the forefront of product innovation and make a meaningful difference in the industry.
