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- Tasks: Enhance guest experience by developing training initiatives and providing ongoing support.
- Company: Leading global travel benefits company with a focus on exceptional service.
- Benefits: Competitive salary, dynamic working culture, and comprehensive benefits plan.
- Why this job: Join a passionate team dedicated to elevating guest experiences in airport lounges.
- Qualifications: 8+ years in hospitality or airport operations with strong communication skills.
- Other info: Opportunity to make a real impact in a vibrant and supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading global travel benefits company is seeking a Training and Development Specialist to enhance guest experience at airport lounges. The candidate should have a background in hospitality, a passion for training, and strong communication skills.
Responsibilities include:
- Developing training initiatives
- Onboarding
- Providing continuous training support to ensure exceptional service standards
The role requires a minimum of 8 years’ experience in hospitality or airport operations. A competitive salary and benefits plan are offered, supporting a dynamic working culture.
Hospitality Training & Guest Experience Lead employer: Collinson Group
Contact Detail:
Collinson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Training & Guest Experience Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in hospitality. This will help you tailor your responses and show that you're a perfect fit for the role.
✨Tip Number 3
Showcase your training skills! Bring examples of successful training initiatives you've led in the past. Whether it's onboarding new staff or enhancing guest experiences, having concrete examples will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from passionate candidates like you. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Hospitality Training & Guest Experience Lead
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm for guest service and training. We want to see how you can bring that passion to our team.
Tailor Your Experience: Make sure to align your background with the role. Highlight your 8+ years in hospitality or airport operations, focusing on relevant achievements. We’re looking for how your experience can enhance our guest experience at airport lounges.
Communicate Clearly: Strong communication skills are key for this role. In your written application, be clear and concise. Use straightforward language to convey your ideas and experiences, so we can easily see how you fit into our dynamic culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Collinson Group
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge before the interview. Understand the latest trends in guest experience and be ready to discuss how you can apply them in an airport lounge setting.
✨Show Off Your Training Skills
Prepare examples of training initiatives you've developed in the past. Be specific about the outcomes and how they improved service standards. This will demonstrate your passion for training and your ability to enhance guest experiences.
✨Communicate Clearly
Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with your delivery.
✨Highlight Your Experience
With a minimum of 8 years in hospitality or airport operations required, make sure to highlight your relevant experience. Discuss specific roles and responsibilities that align with the job description to show you're the perfect fit.
