At a Glance
- Tasks: Lead the strategy and execution for innovative B2C retail offerings.
- Company: Join a forward-thinking company that values diversity and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Empower a high-performing team and collaborate across departments for success.
- Why this job: Shape consumer experiences and drive impactful product strategies in a dynamic environment.
- Qualifications: Proven experience in B2C strategies and strong leadership skills.
The predicted salary is between 55000 - 65000 £ per year.
As the Head of Product Propositions - B2C, you will lead the strategy definition and execution for our retail offerings, including Priority Pass, focusing on creating compelling value propositions that resonate with consumers. You will be responsible for developing a long-term, cohesive product roadmap and defining solutions that meet the needs of our customers while aligning with our broader organisational goals.
Your leadership will guide cross-functional teams through the entire lifecycle of proposition development—from ideation to market launch and iteration—ensuring that our B2C propositions consistently deliver value to all stakeholder groups and support business growth. You will work closely with internal and external stakeholders to stay ahead of market trends, consumer needs, and emerging technologies.
You will also manage the B2C propositions team, empowering them to execute the strategy effectively while fostering a collaborative and innovative environment across the organisation.
Key Responsibilities- Develop a deep understanding of our current and potential target audience, working closely with the analytics and research teams, to understand consumer motivations, needs and opportunity size.
- Develop the product strategy for our B2C propositions, ensuring alignment with business objectives, consumer trends, and market needs.
- Lead the creation and prioritisation of the product roadmap, balancing long‑term vision with short‑term deliverables that deliver value to customers and drive business success.
- Drive innovation across the proposition lifecycle, from ideation through to market launch and iteration, by leading cross‑functional teams including engineering, design, marketing, and commercial stakeholders.
- Ensure B2C propositions meet customer expectations while delivering seamless user experiences that align with brand values and business goals.
- Build and maintain strong relationships with key internal and external stakeholders to ensure the success of our B2C propositions and their competitiveness in the market.
- Define, measure and monitor key performance metrics and KPIs, using data to guide decisions and refine product and proposition offerings.
- Mentor and develop a high‑performing B2C propositions team, ensuring they have the resources, tools, and support needed to effectively execute the product strategy.
- Collaborate with other departments, including commercial, marketing, customer support, and operations, to ensure the success and continued improvement of propositions.
- Proven track record of leading B2C proposition strategies, preferably in industries such as retail, travel or other global direct‑to‑consumer products.
- Strong experience of consumer needs, pain points, and preferences, with the ability to design propositions that meet and exceed these expectations.
- Experience managing a cross‑functional team and delivering consumer‑focused products in a fast‑paced, agile environment.
- Demonstrated ability to balance strategic vision with practical execution, ensuring propositions are both customer‑centric and aligned with business goals.
- Excellent communication and relationship‑building skills, with the ability to influence stakeholders, customers, and partners at all levels.
- Strong analytical mindset, with experience using data and KPIs to inform proposition decisions and optimise customer experience.
- Ability to manage competing priorities, lead complex projects, and deliver impactful propositions on time and within scope.
Head of Product Propositions - B2C (Retail) employer: Collinson Group
At Collinson, we pride ourselves on being an exceptional employer, particularly for the Head of Product Propositions - B2C role. Our vibrant work culture fosters innovation and collaboration, empowering employees to drive impactful retail strategies that resonate with consumers. With a strong commitment to employee growth, we offer ample opportunities for professional development and mentorship, ensuring that our team is equipped to thrive in a dynamic market environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product Propositions - B2C (Retail)
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Collinson Group!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Collinson Group would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Collinson Group through your school's career services!
We think you need these skills to ace Head of Product Propositions - B2C (Retail)
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Head of Product Propositions - B2C (Retail), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Head of Product Propositions - B2C (Retail) position at Collinson Group. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Collinson Group
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
