Finance Controls Assurance Manager - Contract Finance · London ·

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme.

The Controls Assurance Manager is a contract position for 6 months and they will lead the design, implementation and testing of internal controls within the future Contract‑to‑Cash (C2C) process. This role ensures that redesigned processes are compliant, well‑governed, and audit‑ready, providing confidence to senior leadership, Internal Audit and external stakeholders during a major transformation programme.

Key Responsibilities:

• Lead the identification, design and documentation of financial and operational controls across the end‑to‑end Contract‑to‑Cash process, focusing on automated, prevent controls to maximise data quality and operational effectiveness.
• Develop and maintain controls artefacts including Risk & Control Matrices (‘RACMs’), test scripts, evidence standards and issue logs.
• Conduct design and operating effectiveness testing, driving readiness assessments before go‑live.
• Embed controls into new systems, workflows and automation designs, ensuring risks are addressed early.
• Partner with dedicated Finance, Sales, Operations, IT and Transformation teams to align on control requirements.
• Coordinate with Internal Audit and external auditors to meet assurance expectations.
• Track remediation actions, monitor risks and support process owners in raising overall control maturity.

In addition to process specific controls design, this individual will have knowledge of and be able to consider aspects such as ensuring appropriate segregation of duties and across wider systems, that general IT/access controls are identified and implemented.

Required Capability & Experience:

• Demonstrates relevant experience in accounting firms / industry in internal audit, risk assurance roles.
• Demonstratable deep understanding of internal control design, risk assessment and assurance methodologies.
• Experience embedding controls into redesigned or newly implemented end‑to‑end processes.
• Strong capability in preparing RACMs, testing scripts and evidence requirements.
• Demonstrated expertise in control testing (design & operating effectiveness).
• Ability to influence cross‑functional stakeholders and drive alignment in complex environments.
• Proficiency with process mapping tools (e.g., Visio, Signavio) and familiarity with ERP/CRM systems.
• Excellent analytical, problem‑solving and communication skills with a pragmatic, risk‑aware mindset.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on‑going success.

Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.