At a Glance
- Tasks: Analyse and optimise business processes in the Order-to-Cash lifecycle.
- Company: Join a diverse and inclusive company that values your unique perspective.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team that embraces innovation and change.
- Why this job: Make a real impact by improving financial operations and collaborating with cross-functional teams.
- Qualifications: 3-5 years experience in business analysis and process mapping.
The predicted salary is between 40000 - 50000 £ per year.
Facilitate the elicitation of business, functional and finance-specific requirements, particularly across the Order-to-Cash (O2C) lifecycle (billing, invoicing, credit risk, collections, cash application, revenue-related processes).
Conduct interviews and workshops with Finance SMEs, Commercial teams, Customer Operations and Technology stakeholders to understand current-state issues and future-state needs.
Develop and maintain a detailed Requirements Traceability Matrix, ensuring full alignment between financial requirements, solution design and delivery.
Process MappingConduct deep-dive analysis of current O2C processes, identifying inefficiencies, control gaps, system limitations and opportunities for optimisation.
Produce detailed as-is process maps covering the end-to-end O2C cycle and all upstream/downstream dependencies (e.g., contract setup, pricing, finance controls, reporting).
Work with Finance and Operations teams to co-create future-state process flows, ensuring alignment with business objectives, system capabilities and transformation outcomes.
Collate supporting documentation (process narratives, decision logs, data flows) to build a shared understanding of the process landscape.
Solution Design & ImplementationBridge the gap between business finance stakeholders and technical delivery teams—translating O2C requirements into functional solution inputs.
Support Solution Architects in validating that designs meet finance compliance needs, customer requirements and operational feasibility.
Assist with UAT planning and execution for O2C changes by preparing test scenarios, validating outputs and coordinating stakeholder participation.
Support transition to BAU and Finance Operations, including handover documentation, training content, process guides and knowledge transfer sessions.
Change ManagementSupport the Change Lead by identifying the impacts of O2C process and system change across teams and roles.
Contribute to training development by detailing what is changing in financial operations, why, and how it will impact daily activities.
Provide clear and concise communication materials that help stakeholders understand upcoming O2C changes and benefits.
Stakeholder ManagementBuild strong working relationships with Finance SMEs, Credit & Collections, Billing, Commercial, Technology, and external vendor partners.
Facilitate cross-functional collaboration, ensuring alignment between business needs, solution design and delivery timelines.
Act as a trusted advisor to Finance stakeholders, challenging assumptions and ensuring decisions are data-driven and aligned to the broader transformation goals.
Knowledge, skills and experience required- Communication – excellent oral and written communication skills (within team, company, partners and customers)
- Proficiency in business process modelling tools and techniques.
- Strong analytical and problem-solving skills.
- Experience in similar process mapping projects within relevant industries.
- A proven ability to collaborate with cross-functional teams, subject matter experts, and stakeholders to ensure alignment and accuracy in documenting processes.
- Ability to work as a team in an international environment.
- Ability to keep thorough reports on the progress of process mapping activities, milestones achieved, and any potential roadblocks encountered.
- Between 3-5 years experience.
- Lean 6 Sigma.
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our ongoing success.
Business Analyst employer: Collinson Group
Contact Detail:
Collinson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Network Like a Pro
Get out there and connect with people in the industry! Attend networking events, join relevant online forums, and don’t be shy to reach out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Analyst role.
✨Ace the Informational Interview
Set up informational interviews with professionals already working as Business Analysts. This is your chance to ask questions about their day-to-day tasks and get insider tips. Plus, it shows your genuine interest in the field, which can make a great impression!
✨Showcase Your Skills
When you get the chance to meet potential employers, be ready to demonstrate your skills. Bring along examples of your process mapping work or any relevant projects. We want to see how you can bridge the gap between finance and tech, so let your experience shine!
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through our site not only makes it easier for us to find your application, but it also shows your enthusiasm for joining our team. Let’s get you that Business Analyst position!
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with the Order-to-Cash lifecycle. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills: Since communication is key in this role, use clear and concise language in your application. We’re looking for someone who can articulate complex ideas simply, so let your writing reflect that!
Highlight Your Analytical Skills: We love a good problem-solver! Include examples of how you've tackled inefficiencies or optimised processes in your previous roles. This will show us you have the analytical chops we need.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Collinson Group
✨Know Your O2C Inside Out
Make sure you understand the Order-to-Cash lifecycle thoroughly. Brush up on billing, invoicing, credit risk, and collections. Being able to discuss these areas confidently will show that you're ready to hit the ground running.
✨Prepare for Stakeholder Scenarios
Think about potential scenarios where you might need to collaborate with Finance SMEs or Commercial teams. Prepare examples of how you've successfully facilitated discussions or workshops in the past, as this will demonstrate your ability to build strong working relationships.
✨Showcase Your Analytical Skills
Be ready to discuss your experience with process mapping and deep-dive analysis. Bring examples of how you've identified inefficiencies or control gaps in previous roles, and be prepared to explain how you approached optimisation.
✨Communicate Clearly and Concisely
Since communication is key in this role, practice articulating your thoughts clearly. Prepare to explain complex concepts in simple terms, especially when discussing how you would bridge the gap between finance stakeholders and technical teams.