At a Glance
- Tasks: Assist international customers with travel inquiries and provide top-notch support.
- Company: Global travel services company with a diverse clientele.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in travellers' experiences.
- Qualifications: Fluency in Arabic and strong communication skills required.
- Other info: Fast-paced environment with a focus on quality and performance.
The predicted salary is between 30000 - 42000 Β£ per year.
A global travel services company is seeking a customer service representative fluent in Arabic. The role involves taking inbound calls and handling inquiries from an international clientele. Candidates must demonstrate exceptional communication and problem-solving skills, with flexibility to work varied shifts including weekends. This is a dynamic position within a fast-paced environment, where you will be expected to meet quality standards and performance targets.
Arabic-speaking Travel Customer Support Specialist employer: Collinson Group
Contact Detail:
Collinson Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Arabic-speaking Travel Customer Support Specialist
β¨Tip Number 1
Practice your Arabic communication skills! Since this role is all about helping customers, being fluent and confident in your language will make a huge difference. Try role-playing common customer scenarios with friends or family to get comfortable.
β¨Tip Number 2
Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues for customers. We want to hear how you tackled challenges and made customers happy!
β¨Tip Number 3
Flexibility is key! Be ready to discuss your availability during the interview. This role requires working varied shifts, so showing that you're adaptable will definitely work in your favour.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Donβt miss out on this opportunity!
We think you need these skills to ace Arabic-speaking Travel Customer Support Specialist
Some tips for your application π«‘
Show Off Your Language Skills: Since we're looking for someone fluent in Arabic, make sure to highlight your language proficiency right at the start. Use examples of how you've used your language skills in previous roles to connect with customers.
Tailor Your Experience: When youβre writing your application, focus on your customer service experience. Share specific instances where youβve solved problems or handled inquiries effectively, especially in a fast-paced environment.
Be Flexible: We value flexibility, so mention your availability to work varied shifts, including weekends. This shows us that you're ready to jump in and help out whenever needed!
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. Itβs the best way for us to see your application and get you into the process quickly!
How to prepare for a job interview at Collinson Group
β¨Brush Up on Your Arabic
Since the role requires fluency in Arabic, make sure youβre comfortable speaking and understanding it in a customer service context. Practise common phrases and responses that might come up during the interview to show your language skills are sharp.
β¨Know the Company Inside Out
Research the global travel services company thoroughly. Understand their services, values, and any recent news. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role.
β¨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer inquiries or problems. Think of examples from your past experiences where you successfully resolved issues, and be ready to share these stories to showcase your problem-solving skills.
β¨Show Your Flexibility
Since the position requires working varied shifts, be prepared to discuss your availability openly. Highlight your willingness to work weekends and adapt to the fast-paced environment, as this will show youβre a great fit for the dynamic nature of the role.