At a Glance
- Tasks: Engage with residents, conduct viewings, and manage property inspections.
- Company: Join Collins Property Recruitment, a leading firm in serviced properties in Leeds.
- Benefits: Enjoy a competitive salary up to £25,000 and flexible working hours.
- Why this job: Be the friendly face of a community, making residents feel at home while developing your skills.
- Qualifications: Previous customer service experience is essential; property management experience is a plus.
- Other info: Refer a friend for a chance to earn £300 in vouchers!
The predicted salary is between 20000 - 25000 £ per year.
Collins Property Recruitment are working closely with a Property client who own a number of serviced properties in Leeds. As the Property Manager, you will be the main point of contact with residents.
The successful candidate will have previous experience of working within property or similar property customer service related positions. This is a full-time position, but flexibility will be required due to the shift pattern nature of the role. The salary will range depending on experience, up to £25,000 per annum.
Responsibilities of the Property Manager include:
- Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.
- Conducting customers viewings and tours where required.
- Undertaking pre-let inspections and scheduled inspections of communal areas.
- Managing defects, repairs and warranty issues through to completion.
- Logging receipt and collection of customer parcels.
- Key management.
- Building security and resident administration in line with GDPR.
- Administrative duties including conducting right to rent checks, processing invoices, processing tenancy termination notices and producing system reports.
Minimum requirements of the Property Manager:
- A reasonable level of general education or equivalent with demonstrable written and numerical skills is desirable.
- Awareness of H&S requirements on site and a demonstrable ability to implement H&S on site when required.
- Continually strives to improve knowledge, skills and abilities to produce the best results.
- Helpful, friendly personality with effective communication skills.
- Behave in a professional, courteous and helpful manner towards colleagues and residents at all times.
- Be a positive advocate for change, highlighting and implementing business improvement initiatives.
- Adopt a teamwork approach.
- A flexible approach to work.
- Positive attitude and ability to work with little supervision.
- Smart and presentable in appearance.
- Competent in Microsoft Word, Excel and Outlook.
- Strong proven record of providing excellent customer service in a customer facing role.
- Previous experience in residential property management sector is desirable.
- Knowledge of other languages may be an advantage.
If you're interested in the Property Manager position and you possess the required skill set, then apply now. Should you have any further questions contact Sammy Boyling at Collins Property Recruitment.
Should this role not be for you, but you would like to refer a friend or colleague to us, we will happily give you £300 worth of vouchers if we successfully place them!
Property Manager in Leeds employer: Collins Property Recruitment
Contact Detail:
Collins Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Leeds
✨Tip Number 1
Familiarise yourself with the local property market in Leeds. Understanding the area, including popular neighbourhoods and property trends, will help you engage more effectively with residents and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property management sector. Attend local property events or join online forums to connect with others in the industry. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Prepare for role-specific scenarios that may come up during the interview. Think about how you would handle common issues like resident complaints or maintenance requests, as demonstrating your problem-solving skills can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service experience by sharing specific examples of how you've successfully managed client relationships in the past. Highlighting your ability to build rapport and resolve issues will resonate well with potential employers.
We think you need these skills to ace Property Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or customer service roles. Emphasise any specific achievements or responsibilities that align with the job description, such as managing resident interactions or conducting inspections.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and communication skills. Mention your understanding of the role's requirements and how your previous experiences make you a suitable candidate. Be sure to express your enthusiasm for working with residents and improving their living experience.
Highlight Relevant Skills: In your application, clearly outline your skills related to health and safety, customer service, and administrative tasks. Provide examples of how you've successfully implemented these skills in past roles, especially in a property management context.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role like Property Manager.
How to prepare for a job interview at Collins Property Recruitment
✨Showcase Your Customer Service Skills
As a Property Manager, you'll be the main point of contact for residents. Be prepared to discuss your previous customer service experiences and how you've built rapport with clients in the past. Use specific examples to illustrate your ability to create a welcoming environment.
✨Demonstrate Your Knowledge of Property Management
Familiarise yourself with the responsibilities outlined in the job description, such as conducting inspections and managing repairs. Be ready to talk about any relevant experience you have in property management or similar roles, and how you can apply that knowledge to this position.
✨Highlight Your Flexibility and Teamwork
This role requires a flexible approach due to shift patterns. Be sure to express your willingness to adapt to changing schedules and your ability to work well within a team. Share examples of how you've successfully collaborated with colleagues in the past.
✨Prepare for Administrative Questions
Since the role involves various administrative duties, brush up on your skills with Microsoft Word, Excel, and Outlook. Be ready to discuss your experience with tasks like processing invoices and conducting right to rent checks, as these will likely come up during the interview.