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For Companies At a Glance
- Tasks: Create amazing experiences for residents and manage community events.
- Company: Leading Build-to-Rent operator with a focus on high-end living.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be the heart of the community and make a real difference in residents' lives.
- Qualifications: Experience in customer service, hospitality, or property management is a plus.
- Other info: Join a vibrant team and enjoy a rewarding career in community engagement.
The predicted salary is between 24000 - 32000 £ per year.
A leading Build-to-Rent operator is seeking a Community Host for a high-end BtR scheme in Milton Keynes.
Location: Milton Keynes
Salary: Up to £28,000
Working Hours: 5 days a week, including some weekend shifts
The Community Host is responsible for liaising with residents, providing excellent customer service at all times. The Community Host will also be responsible for carrying out Front of House duties, managing complaints, assisting with leasing and renewals, and the organisation of site events.
Responsibilities include:
- Deliver exceptional customer service to every person, creating an unmatched first impression.
- Manage resident complaints, ensuring all complaints are dealt with quickly and efficiently.
- Log communication with residents.
- Conduct routine inspections of community amenities and common areas.
- Support with leasing and renewals.
- Assist with community activities and events.
- Follow health & safety procedures.
- Day-to-day front-of-house type services, such as handling parcels.
The person:
- Highly organised and able to multitask.
- Excellent written and spoken English.
- Proven experience in property, resident services, guest relations, hospitality, or sales.
- Ability to build long-lasting relationships.
If you're interested in the Community Host position and you possess the required skill set, then apply now. Should you have any further questions, contact Martha Kiernan at Collins Property Recruitment.
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
Community Host in Milton Keynes employer: Collins Property Recruitment
Contact Detail:
Collins Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and community initiatives. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the Community Host role is all about providing exceptional service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your organisational skills! Bring up any experience you have with managing events or handling multiple tasks at once. This will demonstrate that you can juggle the various responsibilities of the role without breaking a sweat.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Community Host in Milton Keynes
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a huge difference.
Tailor Your Application: Make sure to customise your application for the Community Host role. Highlight your experience in customer service and any relevant skills that match the job description. We love seeing how you connect with our values!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Collins Property Recruitment
✨Know Your Community
Before the interview, research the specific Build-to-Rent scheme in Milton Keynes. Familiarise yourself with its amenities and community events. This will show your genuine interest and help you discuss how you can enhance the resident experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service or resolved complaints effectively. Highlighting these situations will demonstrate your ability to manage resident interactions and maintain a positive atmosphere.
✨Be Ready to Multitask
As a Community Host, you'll need to juggle various responsibilities. Think of scenarios where you've successfully managed multiple tasks at once. Share these stories during your interview to illustrate your organisational skills and ability to handle pressure.
✨Engage with Questions
Prepare thoughtful questions about the role and the community. Asking about upcoming events or resident engagement strategies shows that you're proactive and genuinely interested in contributing to the community's success.
