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- Tasks: Complete maintenance tasks and deliver top-notch service to residents.
- Company: Join a dynamic team in Salford, Manchester.
- Benefits: Enjoy a competitive salary and flexible working hours.
- Other info: Great opportunity for career growth and teamwork.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in maintenance and strong communication skills required.
The predicted salary is between 32000 - 32000 £ per year.
Location: Salford, Manchester
Salary: £32,000
Working Hours: Mon-Fri 8.30am-5.30pm
The role:
The Maintenance Operative is an integral member of the team, responsible for completing all allocated maintenance tasks on-site and delivering excellent customer service to residents.
Responsibilities include:
- Monitor the selected maintenance reporting system ensuring tasks are completed to a high standard, recording the progress and completion of works.
- Respond to maintenance requests, ensuring completion in line with business Service Level Agreement, for Emergency, Urgent and Routine jobs.
- Work within the financial budgets for repairs & maintenance and void works.
- Undertake repair and maintenance tasks to a high-quality including plumbing; joinery and carpentry; painting/decorating; maintenance of lighting as per agreed scope.
- Identify any materials required to complete the works which will be approved and ordered through agreed suppliers.
- Support the Facilities Manager by completing building maintenance and plant room inspections requirements as directed.
- Ensure stock, tools & materials are kept to an acceptable level & usable standard.
- Communicate effectively & continuously as reasonably practicable with the facilities manager & other departments as required.
- Undertake void inspections, advising and completing void unit works including painting & decorating, lock changes, rubbish, or furniture removal, etc.
- Triage and respond to maintenance requests made by residents, ensuring timely resolution, identifying when a specialist contract needs to be appointed.
- Move furniture and heavy items from location to location on site as required.
- Understand and respond to health and safety matters in an appropriate & timely manner, working in a safe manner and observing the Company’s Health & Safety rules and procedures.
- Comply with policies, procedures, and service standards.
- Support with maintaining positive relations between teams, residents, contractors, Police and PCSOs and the local community.
- Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
- Ensure all waste and recycling bins are available for weekly collection.
- Undertake external grounds work including litter picking, basic landscaping, and upkeep of communal outdoor spaces.
- Monitor all contractors providing estate and management services to ensure agreed standards are achieved and provide regular feedback on contractor performance and conduct to supervisors.
- Promptly report any incidents or accidents to the Residents Services Manager or Facilities Manager using the correct system and documentation.
- Adjust working hours on a flexible basis to meet the needs of the business and residents.
- Work within the scope of building safety regulations, reporting any incidents, hazards, or concerns promptly.
- Identify and report cases of Damp, Mould and Condensation (DMC), following company processes and timelines for resolution, and support residents in the education of preventing DMC.
- Conduct weekly compliance testing, including fire alarm checks, AOV (Automatic Opening Vent) testing, Emergency light, and other safety systems, when required.
- Collaborate across the Cluster to support property maintenance needs, sharing resources and expertise where required.
- Provide support to the Resident Services Team (RST) as and when required, assisting with their duties to ensure seamless service delivery.
The Person:
- Prior experience working in a handyman or maintenance role.
- Knowledge of H&S requirements.
- Good time management.
- Good organisational skills.
- Excellent communication skills.
- Great customer service skills.
If you’re interested in this position and you possess the required skill set, then apply now. Should you have any further questions, contact Martha Kiernan at Collins Property Recruitment.
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
Maintenance Operative in Manchester employer: Collins Property Recruitment
Contact Detail:
Collins Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills related to maintenance tasks.
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've tackled maintenance issues in the past. Highlighting your ability to think on your feet can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Maintenance Operative in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance roles. We want to see how your skills match the job description, so don’t be shy about showcasing your handyman expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Maintenance Operative role. Share specific examples of your past work and how you’ve delivered excellent customer service.
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your ability to interact effectively with residents and team members in your application. We love candidates who can convey their thoughts clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Collins Property Recruitment
✨Know Your Stuff
Make sure you brush up on your maintenance skills and knowledge. Familiarise yourself with common tasks like plumbing, joinery, and painting. Being able to discuss your hands-on experience will show that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents, be prepared to share examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond to help someone out.
✨Understand Health & Safety Regulations
This job requires a solid understanding of health and safety protocols. Brush up on relevant regulations and be ready to discuss how you've applied them in previous roles. This will demonstrate your commitment to safety and compliance.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling an emergency maintenance request or dealing with a difficult resident. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to work under pressure.