At a Glance
- Tasks: Be the friendly face of our high-end residential community and assist residents with their needs.
- Company: Join a prestigious property management team in vibrant Leeds.
- Benefits: Flexible part-time hours, competitive pay, and a supportive work environment.
- Other info: Perfect for students looking to balance work and studies while building a career.
- Why this job: Make a difference in residents' lives while gaining valuable experience in property management.
- Qualifications: Experience in property management or customer service is a plus, but passion is key!
The predicted salary is between 12 - 15 £ per hour.
The role: The BTR Property Manager will be based on a high-end residential development in Leeds.
The RSA is responsible for being the first point of contact for residents, providing excellent customer service at all times.
The RSA will also be responsible for carrying out front of house duties, property management, leasing administration and organising maintenance works.
Responsibilities include: Deliver exceptional customer service to every person, creating an unmatched first impression Manage resident enquiries and complaints, ensuring all enquiries are dealt with quickly and efficiently Log communication with residents Conduct routine inspections of community amenities and common areas Support the leasing team with administration Organise maintenance works, liaise with contractors and ensure works are progressing smoothly Follow health safety procedures Day to day front of house type services such as handling parcels The person: Prior experience within Property Management, Lettings Administration or a similar role within Build-to-Rent or Student Accommodation Excellent customer service skills Ability to multi-task If you’re interested in this BTR Property Manager position and you possess the required skill set, then apply now.
Should you have any further quest...
BTR Resident Services Associate (Part Time) employer: Collins Property Recruitment
Join a dynamic and growing specialist property finance lender in North West London, where your expertise as a Senior Underwriter will be valued and rewarded. With a strong focus on career progression and a collaborative work culture, you'll have the opportunity to shape underwriting standards while mentoring junior colleagues. Enjoy a competitive salary and the chance to make a meaningful impact in a company known for its exceptional service and fast, commercially sound lending decisions.
Contact Details:
Collins Property Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BTR Resident Services Associate (Part Time)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Collins Property Recruitment and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Collins Property Recruitment and let us see your personality shine through!
We think you need these skills to ace BTR Resident Services Associate (Part Time)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Collins Property Recruitment.
Get Familiar with Our Brand:Before applying, take some time to learn about Collins Property Recruitment and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Collins Property Recruitment
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Collins Property Recruitment.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Collins Property Recruitment will surely appreciate.
