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- Tasks: Lead property viewings, vet applicants, and upsell services in a luxury rental scheme.
- Company: Join a leading global property company with a focus on luxury living.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Why this job: Make a real impact in the property market while providing top-notch customer service.
- Qualifications: Experience in lettings is essential; BTR experience is a plus.
- Other info: Be part of a vibrant team creating a community feel for residents.
The predicted salary is between 30000 - 40000 £ per year.
A leading global property company is seeking a Lettings Negotiator for a luxury Build to Rent scheme in Birmingham. The Lettings Negotiator will take the lead in scheme tours/viewings, vetting of applicants and the upselling of additional services within the scheme. The Lettings Negotiator will work closely with the leasing team to ensure a high level of customer service is always provided to residents, and act as a main point of contact from enquiry stage, viewing/tours through to resident move in. Working hours are Monday to Friday 09:00 18:00 with some weekend cover required.
Responsibilities include:
- To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data, including viewing feedback.
- Always ensuring good presentation of available apartments, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times.
- Co-ordinating the online marketing of available apartments.
- Ensuring all enquiries are responded to in line with agreed service levels.
- To coordinate with 3rd party agents as required.
- In conjunction with the General Manager/Leasing Manager - carrying out regular rent analysis & leasing performance of the local market.
- Meeting prospective tenants, conducting viewings and negotiating rental offers.
- Completing applicant vetting requirements.
- Completing new let paperwork in line with strict procedures.
- Appraising/quality checks of apartments, advising the Leasing Manager as to recommended rents for both properties coming to the market and those where tenants wish to renew.
- Seeking and building corporate relationships with relocation agents, city employers and other agents to generate lettings enquiries.
- Co-ordinate renewal communications and negotiations.
- To ensure arrival packs are prepared, and keys are ready for tenant move ins.
- As part of the wider site team, create a community feel through communication, events and innovations.
- Provide first class customer service to residents and applicants.
- Providing regular letting performance reports to the General Manager.
- Regular apartment appraisals and maintaining databases for reporting on rental values, both ERV and market rents, ensuring rental growth is achieved.
- Assisting with the negotiation of renewals where required.
- Where applicable, working with client-specific lease up software to increase rents and decrease voids.
The person:
- Previous experience working in a lettings role is required, BTR experience would be a benefit.
- Proven track record of target-based performance.
- Positive, can-do attitude.
- Outgoing, warm, friendly personality.
Lettings Negotiator in Birmingham employer: Collins Property Recruitment
Contact Detail:
Collins Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your pitch! You’ll want to nail that first impression during interviews or viewings. Prepare a brief introduction about yourself, highlighting your lettings experience and what you can bring to the team.
✨Tip Number 3
Network like a pro! Connect with industry professionals on LinkedIn or attend local property events. Building relationships can lead to opportunities and referrals that might just land you that dream job.
✨Tip Number 4
Don’t forget to follow up! After an interview or meeting, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Lettings Negotiator in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to inject a bit of character into your cover letter and CV!
Tailor Your Application: Make sure to tailor your application specifically for the Lettings Negotiator role. Highlight any relevant experience in lettings or customer service, and mention how your skills align with the responsibilities outlined in the job description.
Be Detail-Oriented: Since attention to detail is key in this role, ensure your application is free from typos and errors. Double-check your documents for accuracy, especially when it comes to your previous experience and achievements.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Collins Property Recruitment
✨Know Your Stuff
Before the interview, make sure you brush up on the specifics of the lettings market, especially in Birmingham. Familiarise yourself with the luxury Build to Rent schemes and be ready to discuss how your previous experience aligns with the role.
✨Show Off Your People Skills
As a Lettings Negotiator, you'll be dealing with a lot of people. Prepare examples that showcase your customer service skills and how you've built relationships in past roles. A warm, friendly personality goes a long way!
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice conducting a mock viewing or negotiating a rental offer. This will help demonstrate your confidence and ability to handle real-life situations.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if the company is the right fit for you.