The company:
A leading Build to Rent company is seeking a Resident Host for a high-end residential (Build to Rent) development in London. Working days are 4 days on, 4 days off, and hours between 7am – 7pm.
The role:
The Resident Host is responsible for liaising with residents, always providing excellent customer service. The Resident Host will also be responsible for carrying out Front of House duties, acting as first point of contact for residents, building maintenance and tenancy administration.
Responsibilities:
- Deliver exceptional customer service to residents
- Act as first point of contact for residents, respond positive to customer queries and complaints
- Front desk duties including signing in visitors to the building, parcel management and allowing access for contractors
- Log communication with residents
- Support the organisation and execution of events, creating a community
- Building inspections
- Carry out administrative support including logging maintenance requests and updating databases
- Follow health & safety procedures
- Chase outstanding rent arrears
- Raise purchase orders
About you:
- Highly organised and able to multitask
- Excellent written and spoken English
- Proven experience in property, resident services, guest relations, hospitality or sales
- Ability to build long lasting relationships
If you’re interested in this Resident Host position and you possess the required skill set, then apply now. Should you have any further questions, contact Martha Kiernan at Collins Property Recruitment.
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
BTR Resident Host in London employer: Collins Property Recruitment Careers
As a Resident Services Associate at our high-end residential development in Leeds, you will join a dynamic team that prioritises exceptional customer service and community engagement. We offer a supportive work culture with opportunities for professional growth, ensuring that every employee feels valued and empowered to excel in their role. With competitive benefits and a focus on work-life balance, this position is perfect for those seeking a rewarding career in a vibrant environment.
Contact Details:
Collins Property Recruitment Careers Recruitment Team
