Are you a commercially astute operations leader with a passion for delivering exceptional food and hospitality experiences? Our client is one of the UK’s most respected, award-winning contract caterers, renowned for its innovative food offer, market-leading client retention, and commitment to service excellence. With a portfolio of prestigious business and industry clients across London and the South East, they are seeking an outstanding Operations Director to join their senior leadership team. The Role Reporting to the Managing Director, you will lead a portfolio of premium workplace dining, hospitality and catering operations, ensuring clients receive an exceptional service while driving commercial performance and operational excellence.
Key responsibilities
- Leading and developing a team of Operations Managers and support functions across multiple sites.
- Taking full accountability for portfolio performance, including P&L delivery, budgeting and forecasting.
- Building and maintaining strong relationships with key client stakeholders.
- Driving client retention, contract extensions and organic growth opportunities.
- Supporting tender presentations, mobilisations and business development initiatives.
- Ensuring consistently high standards of food quality, service delivery and compliance.
- Creating a culture focused on people development, engagement and operational excellence.
- Identifying efficiencies and innovation opportunities across both commercial and cost-plus contracts.
About You
- Significant senior operational leadership experience within contract catering, workplace hospitality or a related sector.
- A strong understanding of both commercial and cost-plus contract structures.
- Proven success managing multi-site operations and large teams.
- Exceptional client relationship and stakeholder management skills.
- Strong commercial acumen with experience managing sizeable P&L.
- A track record of driving growth, retention and operational improvements.
- The ability to inspire, influence and develop high-performing teams.
#J-18808-Ljbffr
Operations Director employer: Collins King
Join a dynamic and innovative team as a Sales Manager in Online Marketing, where your expertise will be valued and rewarded. With a competitive salary of £35,000 plus bonus, we offer a vibrant work culture that fosters collaboration and creativity, alongside ample opportunities for professional growth and development. Located in a thriving area, our company prioritises employee well-being and provides a supportive environment that encourages you to excel in your career while making a meaningful impact.
